The Big Fish has cultivated a multi-faceted reputation among its patrons. A common thread in customer feedback is the appreciation for the value for money offered, particularly highlighted by the inclusive drink deals and the generous portion sizes. Patrons often acknowledge the family-run chippy's quality of chips and the freshness of their fish. The establishment distinguishes itself with a variety of grilled foods, such as kebabs, which receive high praise for their taste and quality. However, there are concerns regarding inconsistent food quality, particularly in terms of batter thickness and sogginess, as well as the taste and freshness of side items like chips and scallops. Service experiences also vary, as the business can become particularly busy during peak hours, leading to parking difficulties and occasionally forgotten takeaway sauces. Price increases have been noted over time, which some customers feel are not reflective of the food quality, which they perceive to have declined. The lack of card payment options and the demeanor of the service staff are additional points of criticism.
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What Customers Are Saying About The Big Fish?
Good size portion for the price
fantastic and the fish really fresh
phenomenal and look sumptuous
Tasty and fresh food
very tasty and delicious
Decently priced for the size, the food was all completely fresh
batter was a little too thick and soggy
over priced
you always forget to give sauces with takeaway orders
food quality has dropped
been sitting there for some time which also was a disappointment
Trustguide uses AI to extract key phrases from reviews about The Big Fish and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that 60% of The Big Fish's customers had a positive experience.
Positive
60%
Neutral
10%
Negative
30%
The Big Fish Ratings
3
As of Based on 587 revies as of Apr 28, 2024
The Big Fish Score
60%
As of Based on 587 revies as of Apr 28, 2024
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Customer Reviews
As of Apr 28, 2024, 587 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of The Big Fish's publicly available reviews View source
Tabassam Hussain rated The Big Fish3 stars
7 months ago
Fish bites and chips.
Good size portion for the price which I think was £6 with a drink.
Chips were great, fish was decent. The batter was a little too thick and soggy for my liking but I suppose you can't really complain at that price. Seem to be a Jack of all trades too and rather busy.
A small amount of seating indoors too and off road parking if you get lucky.
Zed rated The Big Fish3 stars
a year ago
What a lovely family-run chippy! Been going Big Fish for years just haven’t got round to writing a review. The quality of the chips are fantastic and the fish really fresh. It comes in a box which is great & doesn’t get messy. The curry sauce & chilli sauce are perfect..
Great value for money,
David Clarke rated The Big Fish3 stars
a year ago
Don’t evaluate The Big Fish on it’s fish and chips. If you want the best, pop down the road to This is Bedders. Where The Big Fish shines and sets itself apart from the traditional is its range of grilled foods. The kebab options are phenomenal and look sumptuous. This Islamic institution offers a range of meat options and freshly prepared nan to mop it up with.
An excellent chippie alternative, with a small indoor seating area and brilliant value.
Frequently Asked Questions About The Big Fish
Does The Big Fish provide indoor seating?
Yes, The Big Fish has a small indoor seating area available for customers to dine in.
Can I pay for my meal with a card at The Big Fish?
No, as of the latest reviews, The Big Fish does not accept card payments. Customers are advised to bring cash to pay for their meals.
What type of food can I expect at The Big Fish besides traditional fish and chips?
The Big Fish offers a diverse menu that includes a range of grilled foods such as kebabs, masala fish, and chicken shawarma. They've been praised for their variety and quality of these alternative options.
Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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