Windows We Are Reviews
Rated 4.3 based on 164 Reviews
Window Fitters in New York
9110 5th Ave, Brooklyn, NY 11209, United States
Published on
January 17, 2024
Last updated
July 10, 2025
Evaluating the overall company reputation of Windows We Are from the provided reviews suggests a split perception of customer experience. On one hand, customers appreciate the breadth of knowledge of the staff, the professionalism exhibited by the team, and the quality of both products and installation services. Positive testimonials frequently mention team members by name, such as Scott and Denise, acknowledging their dedication and helpfulness. Mention of the installation team's perfectionist nature and their attention to detail suggests a commitment to quality that resonates well with clients. On the other hand, negative experiences seem to center around issues with the sales representative, Jimmy, alongside complaints about inaccurate estimating, delays in service, poor communication, and dissatisfaction with order fulfillment. These negative experiences seem to stand out against otherwise commendable service.
According to customer testimonials, many have reported savings on heating costs after installing windows from Windows We Are, which points to the energy efficiency of their products.
Reviews often describe the installation team at Windows We Are as seasoned and perfectionist. There is a recurring theme that they demonstrate attention to detail and strive for perfect results, indicating a high level of experience.
If you experience issues with customer service, such as delays or lack of communication, it is recommended to escalate the issue to management or the owner, Scott, as other customers have found resolutions this way. Maintaining detailed records of your communication may assist in resolving any service issues.
