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Window Fitters
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Windows We Are
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Windows We Are Reviews

Rated 4.3 based on 164 Reviews

9110 5th Ave, Brooklyn, NY 11209, United States

Window Fitters | New York, NY

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Published on
January 17, 2024
Last updated
March 13, 2024
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Reviews Summary

Evaluating the overall company reputation of Windows We Are from the provided reviews suggests a split perception of customer experience. On one hand, customers appreciate the breadth of knowledge of the staff, the professionalism exhibited by the team, and the quality of both products and installation services. Positive testimonials frequently mention team members by name, such as Scott and Denise, acknowledging their dedication and helpfulness. Mention of the installation team's perfectionist nature and their attention to detail suggests a commitment to quality that resonates well with clients. On the other hand, negative experiences seem to center around issues with the sales representative, Jimmy, alongside complaints about inaccurate estimating, delays in service, poor communication, and dissatisfaction with order fulfillment. These negative experiences seem to stand out against otherwise commendable service.

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What Customers Are Saying About Windows We Are?

Trustguide uses AI to extract key phrases from reviews about Windows We Are and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Windows We Are's customers had a positive experience.

Positive
Neutral
Negative

Windows We Are Ratings

5

As of Based on 164 revies as of Jan 17, 2024

Windows We Are Score

As of Based on 164 revies as of Jan 17, 2024

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Customer Reviews

As of Mar 13, 2024, 164 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Windows We Are's publicly available reviews View source

A Kay rated Windows We Are 5 stars
a year ago
I wanted to replace my casement windows and I gave Windows We Are a call. Scott came right over, explained all of my options and gave me the best quotes. The installation team is a group of seasoned perfectionists…they will not leave till everything is perfect. Carlito is an amazing technician/installer. Denise from the office is an absolute professional and made the entire process seamless. I was very fortunate to work with Windows We Are and highly recommend! Service: Window installation
christina g rated Windows We Are 5 stars
5 months ago
Very helpful and knowledgeable! Great crews. Scott, Jimmy and Denise all follow up and keep track of all facets of your job from ordering to installation to completion. Would definitely recommend and would definitely use again. Plus they’re pleasant and professional in addition to being knowledgeable. Good people and good products 😊 Services: General window replacement, Double pane window installation & replacement
Joseph Kayat rated Windows We Are 5 stars
5 months ago
If you are looking for quality windows and doors THIS is the company you should use. They have installed my windows and doors and they look incredible, the attention to detail is superb! and will increase the value of your property. Plus the savings on heating cost will eventual pay for them selves

Frequently Asked Questions About Windows We Are

Can I expect energy savings after installing windows from Windows We Are?

According to customer testimonials, many have reported savings on heating costs after installing windows from Windows We Are, which points to the energy efficiency of their products.

How experienced is the installation team at Windows We Are?

Reviews often describe the installation team at Windows We Are as seasoned and perfectionist. There is a recurring theme that they demonstrate attention to detail and strive for perfect results, indicating a high level of experience.

What should I do if I encounter issues with customer service at Windows We Are?

If you experience issues with customer service, such as delays or lack of communication, it is recommended to escalate the issue to management or the owner, Scott, as other customers have found resolutions this way. Maintaining detailed records of your communication may assist in resolving any service issues.

About Windows We Are

Window Fitters
9110 5th Ave, Brooklyn, NY 11209, United States
Visit website
+1718-836-8083
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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