DW Windows Reviews

Overall sentiment toward DW Windows and their window and door installation service is strongly positive. Reviewers consistently note the professionalism, friendliness, and thorough approach of both the sales and installation teams, with staff members such as Craig, Rachel, Matt, Chris, Brett, and Aron specifically highlighted for their support and communication. While virtually all reviewers were satisfied with the process and results, one detailed a negative aftercare experience involving a delayed replacement part.

Common feedback includes seamless end-to-end processes, clear communication, and a customer-centric approach at every stage: from initial consultation and showroom experience to final installation and clean-up. Customers comment on staff punctuality, respect for property, straightforward pricing, proactive issue resolution, and the high quality of both products and workmanship. A recurring theme is how easy and stress-free the company makes the window and door replacement experience.

Based on reviewer feedback, DW Windows has established a strong reputation for reliability and professionalism within their service region. Repeat business, practical aftersales support, and several instances of issue resolution stand out as trust signals. Overall, DW Windows is regarded as a reliable provider of window and door installations, with strong attention to detail and customer management.

DW Windows provides window and door sales and installation services. The company supplies a range of window and door products, including UPVC doors, composite doors, and Rock Door products, operating primarily through in-person consultations and installations in residential properties.

DW Windows conducts a multi-step process that typically starts with an initial inquiry, followed by a home or showroom consultation, detailed surveying, and final installation by professional fitters. Communication is managed through phone, office support, and a customer web portal for order tracking. Installations include site protection and removal of old fixtures.