JADE Window & Door Specialists Reviews

Reviewers consistently note a highly positive experience with Jade Windows’ double glazing installation service. Staff members such as Ted, Dave, Michelle, Matty, Billy, Reece, and others are mentioned by name, highlighting their helpfulness, professionalism, and efficiency. Customers frequently point out prompt installation, smooth handling of last-minute changes, and a tidy work environment. Minor criticisms are limited to an isolated issue with a surveyor missing a window detail and the quick but necessary replacement of a scratched pane.

Common feedback includes praise for the company’s clear and honest sales process, competitive pricing, and ability to handle urgent requests—one review specifically notes rapid response for an elderly relative in need. The fitting teams, including Rhys, Martin, Malcolm, James, and others, receive consistent recognition for punctuality, workmanship, friendliness, and thorough clean-up after installation. Customers also report that problems are resolved promptly and effectively.

Overall, Jade Windows is regarded as a reliable, responsive, and professional double glazing installer based on reviewer feedback. The company's approach to both product and customer service builds trust, resulting in repeat business and recommendations. This reputation positions Jade Windows strongly among glazing providers in the local area.

Jade Windows provides double glazing installation services, supplying and fitting new windows and doors for residential customers. The company operates within the home improvement industry, offering in-person consultations, sales, manufacturing, and on-site fitting of products like triple glazing and composite doors.

Its operational model includes initial sales consultations with staff, site surveys, and coordinated schedules for manufacturing and installation. Teams handle the full process from measuring and quoting through to final fitting, addressing adjustments or repairs as needed. Communication between customers, sales, office, and fitting staff is managed directly throughout the project.