Hurst Doors (Hurst Plastics Ltd) Reviews

Overall, the customer sentiment for Hurst Doors, a composite door manufacturer, is predominantly positive with some isolated concerns. Reviewers appreciate the appearance, quality, and customization options of Hurst’s products, while multiple reviews highlight the company’s patience and helpfulness throughout the sales and installation processes. However, there are a few reports of supply and communication issues, especially regarding missing parts and customer service concerns during problem resolution.

The most frequently mentioned themes include the high quality of the doors, aesthetic appeal, product longevity, and the flexibility to select personalized options such as color and hardware. Trade customers and installers consistently praise Hurst’s responsiveness, live order tracking, and willingness to address supply delays transparently. Long-term business relationships and repeated business are cited, indicating ongoing trust in the company’s product quality and reliability for both end users and trade clients.

In summary, Hurst Doors maintains a strong reputation as a dependable composite door manufacturer. The company is recognized in the UK for its product quality, design options, and responsive handling of supply chain challenges. Minor criticisms focus on customer service and order resolution, but the majority of reviewers report satisfaction with both the doors and their buying experience.

Hurst Doors manufactures composite doors and door panels for residential and commercial customers. Their products are tailored to fit various property styles and customer specifications, with options for hardware and finishes. The company provides its doors both directly to end users and in partnership with installers and trade companies.

The business operates by offering product consultations, design customization, and multiple communication channels for support. Orders are managed via online tracking, and installation is carried out by approved fitters. Hurst Doors coordinates logistics, post-order support, and supplier communication to address any follow-up needs or replacement parts.