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Window Nation Reviews

Rated 4.7 based on 816 Reviews

2940 N Hwy 360 Suite 300, Grand Prairie, TX 75050, United States

Window Fitters Grand Prairie

Published on
July 23, 2025
Last updated
July 23, 2025

Reviews Summary

Overall sentiment for Window Nation’s window installation service is largely positive, with reviewers frequently noting staff professionalism, detailed consultations, and successful installations. Several individuals specifically call out employees by name for their in-depth knowledge or friendly approach. However, some critiques highlight issues such as post-installation repairs, unresolved damage, or weather-related leaks, indicating that service consistency varies in some cases.

Recurrent themes in the feedback include appreciation for clear explanations during sales or design consultations, notably by staff like Alex, Joey, Rick, and Marvin. Install crews consistently receive praise for punctuality, thorough cleanup, and attention to the customer’s property. Positive procedural experiences, including easy scheduling, follow-up communication, and a no-pressure sales process, also stand out. Criticism centers primarily on delays or lack of responsiveness when handling post-installation fixes or damages.

Ultimately, Window Nation is regarded as a professional and customer-focused window installer by most customers in the reviewed region. Patterns of strong staff engagement and smooth installation experiences reinforce a reputation for reliability, though the occasional unresolved issue indicates room for improvement in post-installation support.
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What Customers Are Saying About Window Nation?

absolutely wonderful

excellent job installing my new windows

would highly recommend this company

professional, efficient, and courteous

handled every single concern

very professional and thorough

so polite, and very CLEAN

highly educational without it feeling like a total sales pitch

no pressure on us make a commitment

exceptional. Would highly recommend Window Nation

Trustguide extracts key phrases from reviews about Window Nation and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Window Nation's customers had a positive experience.

Positive
70%
Neutral
10%
Negative
20%

Window Nation Ratings

4

As of Based on 816 revies as of Jul 23, 2025

Window Nation Score

70%

As of Based on 816 revies as of Jul 23, 2025

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Customer Reviews

As of Jul 23, 2025, 816 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Window Nation's publicly available reviews View source

Karen Smiley rated Window Nation 5 stars
Edited a month ago
I met with Rick DiPaolo. I was very impressed with his knowledge about the windows and warranties. He sat with me for over an hour and went over everything. I chose Window Nation over another well known company feeling like I will recieve better service. The price was a little above the other company but still reasonable. So now I wait for install and hopefully they will do the best job. Update: Just had the windows installed and they are beautiful. The two young men who installed them were absolutely wonderful. Nick and Austin were a wealth of knowledge and knew what they were doing. They were in sync with each other. They did not mess up anything. I have flowers under one of the windows and not a one was smashed or broken. They also helped me with my blinds. I would highly recommend this company.
patrick douglas rated Window Nation 5 stars
2 months ago
The company did an excellent job installing my new windows. They were professional, efficient, and courteous throughout the entire process. The crew was on time, worked diligently, and cleaned up thoroughly after completing the job. The quality of the installation is top-notch, and I'm already noticing a difference in my energy bills and overall comfort in my home. I would definitely recommend them to friends and family and look forward to working with them again in the future.
Candace Bates rated Window Nation 4 stars
2 months ago
UPDATE: It took me far too long to update this review, and for that I apologize...please charge it to my head, not my heart. Window Nation addressed and handled every single concern with a positive can-do attitude. I pray I won't ever have to replace windows again, but if I did, I'd call Window Nation immediately. A year later, and my windows are still beautiful and performing. I removed my solar screens to enjoy the look, and my electric bill is still lower! As a single mom of 4 boys, this was a HUGE, expensive undertaking for me, and I was, admittedly, a bit worried. Marvin and his team *initially* eased my fears. Their *initial* professionalism, workmanship, and friendliness were unmatched. Tommy Muñoz and Alex were BEYOND patient with me. Tommy moved mountains to get my project done in a timely manner given my multiple leaks and this rainy weather. Without their efforts, my home would still be at risk. THANK YOU!!!!! However, after closer inspection, I see many of my windows were left with holes that should have been plugged with the accompanying white plugs. The installers left a few that my sons and I were able to use, but there are many windows without them. My concern is rainwater entering the screens and infiltrating the framing via these openings. I've also discovered that one of my window sills that was severely water damaged and was supposed to be replaced was not replaced. Instead, the crew caulked over the mound of water damage. I've put in a service call and will hopefully have a positive response to report soon.

Frequently Asked Questions About Window Nation

How does Window Nation handle post-installation issues or repairs?

Some customers report prompt follow-up and resolution of concerns, while others experience delays or difficulty reaching the escalation team. Service for addressing installation-related damages or leaks can be inconsistent, based on customer feedback.

Is there a hard sales pitch or pressure during consultations?

Reviews indicate that sales and consultation experiences are generally informative and low-pressure. Staff are commended for clearly explaining options and respecting the customer’s decision-making process without using hard-sell tactics.

Can I visit a showroom before scheduling an in-home estimate?

Yes, Window Nation offers a showroom where customers can view and test products before committing to an in-home estimate or sales visit. This allows for evaluation of the products in person prior to proceeding.

About Window Nation

Window Fitters
Window Nation provides window installation and replacement services. The company operates in the home improvement industry, offering consultations, product selection, and professional installation of a range of window types. Services are performed through in-person visits, either at customer homes or in a dedicated showroom environment.

Installations are completed by teams who manage all aspects from delivery to cleanup. The business process often begins with a consultation, where options and pricing are reviewed. Installers follow a structured workflow, emphasizing property protection, detailed measurements, and post-installation walkthroughs to ensure proper product use.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.