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While You Wait Repairs Reviews

Rated 5 based on 61 Reviews

Mobile Phone Repair in London

91 Golders, Green Road, London NW11 8EN

Published on
January 15, 2024
Last updated
July 10, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of While You Wait Repairs's customers had a positive experience.

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100%
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Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About While You Wait Repairs?

Trustguide extracts key phrases from reviews about While You Wait Repairs and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 10, 2025, 61 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of While You Wait Repairs's publicly available reviews View source

damsellisz _ rated While You Wait Repairs 5 stars
5 days ago
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Visited this place today and I am so thankful for their service. The shop owner was welcoming and made me feel comfortable and was really funny. My phone screen was fixed less than half an hour and its back to its working form. He also gave me a glass screen protector for free since I'm a little clumsy with my phone 😅. Highly recommend this business!
Davy J McAlpine MBE rated While You Wait Repairs 5 stars
3 weeks ago
Grate Price For Back Glass For My IPhone 13 Mini. £70!. Cheaper Then Anywhere In London. Pete Is Very Friendly & The Sofas Are Very Comfortable.
Imtyaz Ali rated While You Wait Repairs 5 stars
3 weeks ago
Excellent service. I had a broken screen on my phone and booked an appointment on their website (very convenient) very late night for the following day and received confirmation immediately. They sent a WhatsApp message the following morning to reconfirm the appointment which was great. On arrival the team were friendly, attentive and immediately got working on my phone. I was in and out in 45 minutes with the screen fixed and working with genuine manufacturers parts. Definitely will recommend and if needed, I will be revisiting them myself. Thank you to While You Wait Repairs ⭐️⭐️⭐️⭐️⭐️

Reviews Summary

The overall company reputation of While You Wait Repairs London appears to be overwhelmingly positive based on recent customer reviews. These testimonials frequently highlight the swift and efficient service provided, with numerous customers noting that their phone screens were repaired in less than an hour, often while they comfortably waited in the shop. The recurring commendation of the owner's friendliness and the comfortable waiting area with sofas indicates a strong focus on creating a pleasant customer experience. Moreover, the fact that the shop uses genuine manufacturers’ parts and offers competitive pricing, including free add-ons like screen protectors, positions the company as both trustworthy and customer-oriented. Customer re-engagements are mentioned, suggesting that the positive experiences are leading to repeat business and recommendations, reinforcing the shop's solid reputation in the market.

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Frequently Asked Questions About While You Wait Repairs

How quickly can I expect my phone repair to be completed?

While You Wait Repairs London is known for its efficiency, with many customers reporting repair times of less than an hour. The exact time may vary depending on the specific issue and the current queue, but the team is committed to swift service.

Are the parts used for repairs genuine, and do they come with any guarantee?

According to customer reviews, the shop uses genuine manufacturers’ parts for repairs. The company's commitment to customer satisfaction is evident, which implies that they likely offer some form of guarantee on the parts used; however, it would be best to inquire directly with the shop for specifics.

Is it necessary to book an appointment, and is there a confirmation process?

Booking an appointment is recommended and can be done conveniently on their website. Confirmations are sent immediately, with further communication, such as through WhatsApp, to reconfirm the appointments, ensuring clarity and readiness for service.

About While You Wait Repairs

Mobile Phone Repair

We are While You Wait Repairs. We are an 18-year-old company. We repair Apple iPhone LCD screens and back glass within 20 minutes, tablets, and any other mobile communication device. We are located in the 91 Golders Green north-west part of London. We are located very near the M2 junction and also in the vicinity of Brent Cross Shopping Centre.At While You Wait Repairs, we repair your devices on a while-you-wait basis or on a same-day return basis. We are a well-organized and huge mobile phone repair Centre. We are equipped with the best tools and machinery required to repair and fix mobile phones. We also keep a huge stock of inventory and are capable of handling almost 250 repairs on a given day.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.