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Mobile Zone Liverpool Ltd logo

Mobile Zone Reviews

Rated 4.9 based on 84 Reviews

15 Walton Vale, Liverpool L9 4RE

Mobile Phone Repair | Liverpool

Published on
April 23, 2024
Last updated
April 23, 2024

Reviews Summary

Mobile Zone Liverpool Ltd appears to have a predominantly positive reputation based on the recent customer reviews. The majority highlight a swift and efficient repair service offered by the company, with notably quick turnaround times and reasonable prices mentioned frequently. Customers commend the professionalism and politeness of the service personnel, and the quality of the repairs seems to generally meet customer expectations, with numerous mentions of the shop's ability to provide service at costs better than competitors. However, there are some concerns raised; one customer reported a negative experience involving a dispute about the authenticity and condition of a replacement phone screen, suggesting potential issues with the transparency or quality of parts used by the shop. This isolated complaint indicates that while the overall sentiment is positive, the company may have inconsistency in service quality or customer communication, which impacts some customers' trust negatively.
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What Customers Are Saying About Mobile Zone?

Excellent service and highly efficient.

pleased with the work I received.

speedy, but excellent, job

Great Service from start to finish

Very happy with this service.

repair was carried out brilliantly

Fixed the lcd and screen in no time

never had any issues,also alot cheaper

Fast, friendly, unrushed service

definitely not recommend

Trustguide uses AI to extract key phrases from reviews about Mobile Zone and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Mobile Zone's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Mobile Zone Ratings

1

As of Based on 84 revies as of Apr 23, 2024

Mobile Zone Score

90%

As of Based on 84 revies as of Apr 23, 2024

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Customer Reviews

As of Apr 23, 2024, 84 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Mobile Zone's publicly available reviews View source

Anne Devling rated Mobile Zone 1 stars
2 months ago
Came 27th Dec phone screen flashing they said was the LCD screen replaced for £105.00 same thing happened 5 weeks later they said its been dropped ?I had not dropped it so they wanted more money to repair it ..definitely not recommend. What a dissapointing experience ..Had phone checked and its not a brand new screen its a copy the problem has nothing to do with dropping it ..see what trading standards say when I speak to them would never trust this place again!
Carole Madden rated Mobile Zone 1 stars
5 months ago
Excellent service and highly efficient. Had my Samsung Mobile phone screen replaced within three hours 🤗 wouldn't hesitate to use them again thank you
Peter Hamilton-tweedale rated Mobile Zone 1 stars
5 months ago
Have used this shop on a few occasions pleased with the work I received.

Frequently Asked Questions About Mobile Zone

How quickly can Mobile Zone Liverpool Ltd perform screen repairs?

According to customer reviews, Mobile Zone Liverpool Ltd is capable of performing screen repairs remarkably quickly, often within a few hours, and in some instances, as fast as 10 minutes.

Are the replacement parts used by Mobile Zone Liverpool Ltd genuine?

While there is an instance of a customer questioning the authenticity of the replacement parts, the majority of reviews do not reflect this concern. However, prospective customers may want to inquire directly about the types of parts used for repairs.

Is Mobile Zone Liverpool Ltd more affordable than other repair options?

Many customers have reported that the repair costs at Mobile Zone Liverpool Ltd are reasonable and often less expensive than other shops, making it a cost-effective repair option.

About Mobile Zone

Mobile Phone Repair
Mobile zone Liverpool is a One-Stop-shop For Providing You all Mobile & Computer Repair and Accessories Services Mobile zone Liverpool is-located on Walton vale in Liverpool area Established in business for the past 10 years, our mission to outstrip the competition remains unaltered. We continue to be focused on providing the best service, the keenest prices and the highest level of customer satisfaction. Our professional repair technicians are well-qualified specialists and particular areas of expertise cover a wide range of products including, such as Iphone, Blackberries, Smart Phones, Laptops, PCs, Game Consoles iPods, and iPads. Repairs are normally carried out by Qualified and well Experienced staff
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.