Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.
Mr Fix logo

Mr Fix Reviews

Rated 4.7 based on 1008 Reviews

15 Home St, Edinburgh EH3 9JR

Mobile Phone Repair | Edinburgh

Published on
April 23, 2024
Last updated
April 23, 2024

Reviews Summary

Evaluating Mr Fix's overall company reputation from the provided customer reviews paints a nuanced picture. The company seems to have a number of satisfied customers who praise its efficient service, friendly and honest staff, and willingness to go the extra mile. Positive feedback mentions quick turnaround times, exceptional customer service by staff members like Lukasik, and pricing fairness, with one instance of a discounted repair cost. However, one notably severe negative review accuses the company of returning a phone in a worse condition post-repair, coupled with allegations of negligence and rude staff behavior. While this review stands out in its severity, it does not appear to be representative of the majority experience. The overall impression is that Mr Fix is generally reliable and valued for its quick and professional services, but there is at least one report of a significantly negative experience that could indicate potential inconsistencies in service quality.
Read more

What Customers Are Saying About Mr Fix?

Amazing service!!

went the extra mile

Honest, friendly and positive experience

Very quick, professional service!

elegant european front service

speedy friendly service

positively by the efficiency and service

are always excellent

Safe to say I was impressed!

AVOID AT ALL COSTS!!!!!!

Trustguide uses AI to extract key phrases from reviews about Mr Fix and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Mr Fix's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Mr Fix Ratings

1

As of Based on 1008 revies as of Apr 23, 2024

Mr Fix Score

80%

As of Based on 1008 revies as of Apr 23, 2024

Got a busrning question about Mr Fix?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Apr 23, 2024, 1008 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Mr Fix's publicly available reviews View source

Charlie Wilson rated Mr Fix 1 stars
a month ago
AVOID AT ALL COSTS!!!!!! Would advise to stay away from here unless you want a phone returned to you in an even more broken state than originally given to them to fix. Broke the motherboard apart on an iphone 12 i had them fix with a wifi/cellular issue got the phone back with promises of ALL issues being fixed yet it never was, had to fork out to buy a 2nd hand phone to replace the new one id just taken out on contract due to their negligence, rude staff that couldn’t care less just thankful i never paid them anything. AVOID AT ALL COSTS!!!!!!!
Laura Anderson rated Mr Fix 1 stars
a week ago
Amazing service!! He was so helpful and friendly, had my phone screen done in 10 minutes and was great value for money. Would definitely recommend
Chris Bendle rated Mr Fix 1 stars
a week ago
Needed an urgent repair today. The owner went the extra mile to get the correct model for a replacement screen. Fixed it in 15 minutes. The original price was £69 but he lowered it to £54. This man is far too kind and honest for his own good. For such a service he provided, I would have gladly paid the full amount.

Frequently Asked Questions About Mr Fix

How fast can I expect my repair to be done at Mr Fix?

Many customers report a quick repair service, with some screen repairs being done in as little as 10 to 15 minutes and more complex jobs completed within a few hours to 2 days. However, times can vary based on the specific issue and current workload.

Is the pricing competitive at Mr Fix?

Customer feedback often highlights reasonable pricing. There are also reports of prices being reduced from the original quotes, suggesting that Mr Fix may offer competitive and flexible pricing.

Can I trust the staff at Mr Fix to be professional and courteous?

Most reviews praise the staff for being friendly, helpful, and honest, with specific commendations directed toward individual staff members like Lukasik. However, there was an isolated report of staff negligence and rudeness, implying that while the general trend is positive, some customers may have different experiences.

About Mr Fix

Mobile Phone Repair
MR FIX is a trusted phone repair service provider. Our highly trained technicians can also repair your phone at your suitable time and place, suiting your needs. Be it your home, hotel, office or any other location, we will visit you and fix your phone in front of you in just 30 minutes, while you carry on your day. Why Choose MR FIX We visit your place Our technicians will reach your place whenever and wherever you want. We come to your home, office, hotel or other places you choose and fix your phone in front of you within 30 minutes. There is no need to put your work on hold. Our service guarantee for 12 months Since we use only the quality parts and accessories, we give a no-fuss 12 months warranty on every repair we initiate
Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.

How was your experience with Mr Fix?

People also checked

iRepair Shawlands logo
Irepair

Rated 5 stars

Mobile Zone Liverpool Ltd logo
Mobile Zone

Rated 1 stars

HEX logo
Hex

Rated 5 stars

Chicago Gadgets logo
Chicago Gadgets

Rated 5 stars

Microtech logo
Microtech

Rated 5 stars

T&G Repairs - Phone Repair & Laptop Services logo
T&G Repairs

Rated 5 stars

Revive Lab logo
Revive Lab

Rated 5 stars

Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.