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Chicago Gadgets Reviews

Rated 4.7 based on 786 Reviews

4529 N Kedzie Ave, Chicago, IL 60625, United States

Mobile Phone Repair | Chicago, IL

Published on
April 15, 2024
Last updated
April 15, 2024

Reviews Summary

The overall company reputation of Chicago Gadgets, as derived from the latest reviews, is strongly positive. Customers consistently praise the high level of customer service, professionalism, and technical expertise. The frequent mention of same-day service suggests that the company values their clients’ time and understands the urgency often associated with device repairs. The reviews indicate a recurring theme of customer loyalty, with mentions of customers returning and expressing intention to continue patronage. Pricing is also a recurring positive attribute, indicating that customers feel they are receiving good value for the services offered. The personalized attention and genuine care exhibited by the staff, including the owners, further enhance the company’s reputation. A notable trend is the company’s ability to cater to a range of products, from phones to MacBooks, which implies a broad technical competency and versatility in services rendered.
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What Customers Are Saying About Chicago Gadgets?

Trustguide uses AI to extract key phrases from reviews about Chicago Gadgets and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Chicago Gadgets's customers had a positive experience.

Positive
Neutral
Negative

Chicago Gadgets Ratings

5

As of Based on 786 revies as of Apr 15, 2024

Chicago Gadgets Score

As of Based on 786 revies as of Apr 15, 2024

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Customer Reviews

As of Apr 15, 2024, 786 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Chicago Gadgets's publicly available reviews View source

Stephanie Kos rated Chicago Gadgets 5 stars
a week ago
These guys are the best! Excellent customer service and pricing. They replaced the back of my phone, same day, within the timeframe they told me. This is Chicago’s best spots for phone repairs. Thanks for your professionalism!
Adam Saleh rated Chicago Gadgets 5 stars
3 months ago
Honest, reputable, and superb, exceptional work. Small family owned business, I will go to them for ALL my needs from now on. I was a new customer but they treated me like I’ve been with them for decades.
Brian Lee rated Chicago Gadgets 5 stars
3 months ago
Was looking for a newer MacBook Pro, and found an ad on Facebook marketplace for one at a price that was very good. Went to the store yesterday afternoon, and was greeted by a very friendly employee, who got Mohamed, since he is the person I messaged about the MacBook Pro, who brought out the ones he had in stock, and worked with me on the price to be able to purchase one and provided me with a brand new charger for it. I have purchased an iPhone 7 from them and 2 iPad pro's previously from them at their location that was down the street from the new location and I once again got the same awesome customer service, caring attitude and the willingness to work with me to make the purchase possible. I recommend Chicago Gadgets 200% for your phone, tablet, and computer needs. I would give them a 10 star rating if I could. It is so nice to find a business that ACTUALLY CARES ABOUT THEIR CUSTOMER nowadays. Thanks again Mohamed for the awesome deal on my new MacBook Pro yesterday afternoon, the day of the eclipse, 4/8/2024!!! Will be sending anyone I know who needs a phone, tablet or MacBook to you for sure, and you will definitely have repeat business from me.

Frequently Asked Questions About Chicago Gadgets

What range of devices does Chicago Gadgets service?

Based on customer reviews, Chicago Gadgets offers repair services for a variety of devices including smartphones (such as iPhones and Samsungs), MacBook Pros, iPads, and even handles minor issues with accessories like headphones. They seem to possess a broad technical competency across a diverse array of electronic gadgets.

Can I expect same-day service for my device repair at Chicago Gadgets?

Customers have reported a quick turnaround, with several experiences of same-day service for device repairs. However, the availability of same-day service may depend on the specific repair requirements and current workload. It is recommended to check with Chicago Gadgets directly for their estimated service time for your device.

Does Chicago Gadgets offer any warranty on their repair services?

According to the reviews, Chicago Gadgets provides a 30-day warranty for certain services, such as screen replacements. Customers are advised about this warranty at the time of service; however, you should verify warranty details for your particular service when you visit or contact them.

About Chicago Gadgets

Mobile Phone Repair
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.