Based on the set of reviews used to generate this report, it appears that 80% of Netversal Communications's customers had a positive experience.
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What Customers Are Saying About Netversal Communications?
Trustguide extracts key phrases from reviews about Netversal Communications and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Customer Reviews
As of Jul 10, 2025, 674 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Netversal Communications's publicly available reviews View source
Allen Tuoyo rated Netversal Communications5 stars
a month ago
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Great shop for varieties of communication gadgets and accessories(phones and laptops). Friendly staff and good customer relations. Abdul was really friendly and helpful, he is iconic. This place is highly recommended!
Abu Ceesay rated Netversal Communications5 stars
3 weeks ago
Manager Abdul Great customer service, my phone was damaged badly and was fixed within hours with a huge discount.
Great price, Great Service and would recommend anyone especially people
Living in Edinburgh.
Paul Harris rated Netversal Communications5 stars
3 weeks ago
These boys are the best in town. Great service. Excellent customer support and the staff are awesome
Reviews Summary
Netversal Communications has, on balance, a favorable reputation among customers, with reviews largely commending the variety of products, efficient service, and customer-centric staff. Many customers express satisfaction with the friendly and helpful assistance provided by staff members, particularly citing Abdul for his excellent service. Efficiency is highlighted by the quick turnaround time for repairs, the ability to solve problems on-site while customers wait, and the provision of discounts and reasonable prices. Despite the largely positive feedback, there is an instance of starkly negative experience with concerns about overcharging for diagnostics, staff rudeness, repair quality issues, and a lack of timely communication, indicating an area that may need improvement.
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Frequently Asked Questions About Netversal Communications
Can I expect a quick repair service for my device at Netversal Communications?
Yes, many reviews commend Netversal Communications for their quick repair services. However, turnaround times can vary depending on the specific issue and current workload.
Does Netversal Communications offer any discounts or competitive pricing?
Customers have reported receiving discounts and finding the pricing for services to be reasonable and affordable.
Is the staff at Netversal Communications knowledgeable and customer-friendly?
Reviews frequently highlight the staff's friendliness and helpfulness, particularly praising a manager named Abdul. Nonetheless, there has been at least one report of a negative interaction, suggesting experiences may vary.
Store selling mobile phones and accessories, with a repair/upgrade service and an internet cafe.
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How is this report generated
Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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