Vigilante Plumbing, Heating & Air Conditioning has established a strong reputation based on customer experiences reflected in recent reviews. Notably, the company demonstrates proficiency in performing complex installations and repairs competently and efficiently, sometimes even in periods of urgency as per customer needs. Customers consistently describe technicians as professional, courteous, knowledgeable, and particularly commendable are specific mentions of Frank H. and Joe for exemplary service. The company's services are perceived as high-priced generally, but several reviews outline situations where customers felt the value received justified the cost, referencing competitive pricing, the provision of comprehensive evaluations that lead to long-term savings, and the solving of persistent issues. Despite being seen as a last resort due to cost, the quality of service delivered has converted some customers to regular clients, signifying that price may not be a prohibitive factor when weighed against the outcomes and care received. Vigilante’s customer service extends beyond technical assistance with gestures indicating a deeper commitment to customer care, evidenced by the provision of space heaters and sending of flowers, cementing an image of a company that goes beyond the expected norms of a service provider.

Vigilante Plumbing Reviews
Rated 4.8 based on 1375 Reviews
195 Douglass St, Brooklyn, NY 11217, United States
Plumbers | New York, NY