PlumbingForce Reviews

Plumbingforce’s overall customer sentiment is overwhelmingly negative based on recent reviews. Reviewers consistently mention poor communication, lack of professionalism, unclear or inflated pricing, and unsatisfactory workmanship. Recurring complaints reference specific staff such as the Aftersales Manager, Dan MacDonald, and focus on a lack of accountability and transparency during plumbing and boiler repair services. A small minority note past satisfactory experiences but say recent management changes have led to a decline in standards.

The most common themes are dissatisfaction with billing practices, especially rounding up work to the next hour and charging for incomplete or unperformed jobs. Reviewers frequently highlight missed appointments, inadequate issue resolution, engineers arriving unprepared, and a lack of aftercare or willingness to offer refunds. Customers feel misled by assurances given during the booking process that are not upheld by the engineers on site.

Overall, Plumbingforce is regarded as having a poor reputation for reliability and customer support in the plumbing and gas engineer sector. Multiple negative experiences reported across the UK suggest persistent issues with transparency, follow-through, and service consistency. Prospective customers are frequently advised, based on this sample, to consider alternatives.

Plumbingforce is a plumbing and heating services provider operating within the United Kingdom. The company offers domestic and commercial services such as boiler repairs, pipe relocation, radiator installation, and general plumbing maintenance. Services are typically booked via phone or online, and work is conducted through in-person visits by dispatched engineers.

Plumbingforce operates with a structured booking system and transparent hourly pricing, including a minimum call-out fee. Engineers are assigned to customer locations based on schedules, and aftercare support is coordinated by dedicated management staff. Payment is generally required after service delivery, and communication is managed through both telephone and email correspondence.