Custom Heat Limited Reviews

The overall sentiment in the reviews for Custom Heat is overwhelmingly positive, with customers praising both the technical quality and professionalism delivered in heating, air conditioning, and bathroom services. Reviewers consistently note punctuality, detailed workmanship, and strong customer care from both engineers and office staff. While one review mentions a minor supply issue, the team responded quickly and resolved it efficiently.

The most frequent themes include reliability, easy online booking, prompt engineer arrival notifications, and respect for customer property through practices like shoe coverings and protective mats. Several reviewers highlight transparent communication and problem-solving by named staff such as Robert, Simon, and Ethan. Customers with long-term experience mention consistent performance and the convenience of the online appointment system.

Overall, Custom Heat is regarded as a reliable provider of boiler, air conditioning, and bathroom installation and maintenance in the region. The reviews reinforce the reputation for professional conduct, high workmanship standards, and responsive, courteous service throughout the customer journey.

Custom Heat provides professional installation and servicing of boilers, air conditioning units, and bathroom improvements. Operating in the heating and plumbing industry, the company delivers its services primarily in-person, utilizing trained technicians for both installations and ongoing maintenance for residential customers.

The company manages bookings through an efficient online service request system and emphasizes punctuality and professionalism during home visits. Staff adhere to cleanliness protocols, such as wearing shoe covers and protecting surfaces, while keeping customers updated throughout service appointments. Work is scheduled promptly, and engineers carry out repairs, servicing, and installations with a focus on transparent communication.