0800 Repair Reviews

The overall sentiment in reviews for 0800 Repair's gas installation and home improvement services is predominantly negative, with customers frequently expressing dissatisfaction regarding incomplete work, poor communication, and delays. While a few reviewers highlight individual technicians, such as Gary, for their expertise and helpfulness, the majority describe frustrations with unresolved issues, rude office staff, and lack of accountability. Complaints extend to work not completed to specification, property damage, and warranty follow-up failures.

Recurring themes include broken promises, prolonged wait times for both appointments and responses, and difficulties with complaint resolution. Many customers recount being left with unfinished installations, unreturned calls, and inadequate communication from head office and customer service teams. Instances of project mismanagement and eligibility issues for grant or government-supported installations are also frequently mentioned.

Based on the current reviews, 0800 Repair’s reputation for gas installation and related services is poor, especially in contract management and aftercare. The negative experiences cover various aspects – from technical delivery to customer interaction – and are noted across unspecified regions. Nonetheless, isolated examples of individual operational staff providing satisfactory service are occasionally reported.

0800 Repair offers gas installation, boiler replacement, insulation, and general home improvement services. The company operates within the home repairs and energy upgrades industry, providing both government grant-supported and private contract work. Their services are delivered in-person at customers’ homes and include installation, repair, and maintenance of heating and insulation systems.

Typical operations begin with a booking, initial assessment, and technician visit to identify or resolve the reported issue. Assigned engineers and trade specialists are dispatched for on-site work. The company organizes projects, coordinates between field and office staff, and manages government or warranty-related documentation and follow-up processes.