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Us Storage Centers Reviews

Rated 4.9 based on 1284 Reviews

12700 Braddock Dr, Los Angeles, CA 90066, United States

Self Storage | Los Angeles, CA

Published on
February 10, 2024
Last updated
March 13, 2024

Reviews Summary

US Storage Centers has garnered a positive reputation based on recent customer reviews which consistently emphasize the exceptional customer service, cleanliness, accessibility, and security of the facilities. The staff members, particularly Alexander, Jasmine, and Julio, are repeatedly acknowledged for their helpfulness, courtesy, professionalism, and for providing informative and press-free experiences. The company appears to excel in both the physical upkeep of their storage spaces and in fostering a welcoming atmosphere that earns trust and recommendations from clients. The frequency of praise for the cleanliness and maintenance of the facility signifies a well-managed operation, and the ease of the leasing process illustrates the company’s commitment to customer convenience and satisfaction.

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What Customers Are Saying About Us Storage Centers?

Trustguide uses AI to extract key phrases from reviews about Us Storage Centers and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Us Storage Centers's customers had a positive experience.

Positive
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Us Storage Centers Ratings

5

As of Based on 1284 revies as of Feb 10, 2024

Us Storage Centers Score

As of Based on 1284 revies as of Feb 10, 2024

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Customer Reviews

As of Mar 13, 2024, 1284 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Us Storage Centers's publicly available reviews View source

PAVEL LUSHNIKOV rated Us Storage Centers 5 stars
4 weeks ago
I recently had the pleasure of using this storage facility and I must say, my experience was outstanding. From the moment I first contacted them, the staff was incredibly helpful and friendly, answering all my questions with patience and knowledge. The facility itself is top-notch - clean, secure, and easily accessible.
Daniel P rated Us Storage Centers 5 stars
4 months ago
We stopped by today just for pricing, upon are arrival we were greeted by an extremely knowledgeable and polite gentleman by the name of Alexander. Mind you there was no pressure of any kind, he let us make the decisions! He kindly answered all questions and showed us the unit we were interested in. To our delight the pricing he gave us was fantastic we will be changing our storage location to US storage within the next couple of weeks! You have to check this place out for all your storage needs. Clean, easy access, great hours and fantastic customer service! Thanks Alexander for restoring my faith that there are still caring people in the world still! Give this man at least a pat on the back for his customer service skills and a little extra money would be appreciated as well! He’s truly worth it! Be hearing from us very shortly! Thanks again! D. Palmer
DP DS rated Us Storage Centers 5 stars
4 months ago
Best storage facility I’ve seen in LA - Cleanest too! Really lucked out when I met JASMINE who couldn’t have been nicer and provided Excellent customer service making the entire process very easy & quick!! I’ve done this a few times & seriously this was the BEST experience by far! Plenty of access & it looks very secure. No drywall. Jasmine patiently showed me around the facility & some great options. Hard to find a business today that focuses on great customer service! Clean & well organized. I selected a first floor unit to make it easier- & happy it has an enclosed ceiling. Also got a great rate - it beats PS in every aspect!

Frequently Asked Questions About Us Storage Centers

What are the security features at US Storage Centers facilities?

US Storage Centers facilities are praised for their strong security systems. While specifics can vary by location, features often include secure access, well-constructed units with enclosed ceilings, and a well-maintained environment.

How does the staff at US Storage Centers contribute to the customer experience?

Staff members, noted for being highly knowledgeable, friendly, and professional, play a critical role in ensuring a seamless, pressure-free experience. They provide personalized assistance, answer questions, facilitate the leasing process, and are acknowledged as a significant factor in the company's positive reputation.

Are there any promotions or special deals available for new customers at US Storage Centers?

New customers often have access to move-in specials or competitive pricing options. Specific details and availability of these promotions can be discussed with staff upon inquiry to ensure the best possible deal for your storage needs.

About Us Storage Centers

Self Storage

Rent online or by phone – Contact Free and Easy.Come store your belongings at our amazing facility! Located in Marina Del Rey, our self-storage facility offers units you can't find anywhere else. We have 5x5 units that perfectly fit small boxes to 10x20 units that will fit large pieces of furniture. Whatever size you're looking for, you'll be sure to find it here. We have electronic gated access, fencing throughout the whole facility, and 24 hour video recording. Rent a unit today!

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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