Self Storage

easyStorage Reviews Summary

Self Storage | London

What do customers say about easyStorage?

As of Apr 24, 2024, 109 customers have reviewed this business and rated it 4.9 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

went above and beyond to help us

very very friendly and helpful

amazing job helping me clear out my flat

absolutely fantastic

completed the collection of my belongings smoothly

great job moving my stuff

Helped me pack very quickly

Efficient, reassuring, polite

really efficient and packed everything away safely

reliable choice

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 24, 2024
Last updated
April 24, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
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Customer Satisfaction Rate
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

easyStorage's customer reviews analysis

The collection of reviews provided demonstrates that easyStorage London has established a positive reputation among customers, with numerous instances of praise directed towards their employees and the quality of service. Specifically, the individuals on the service teams, including Jerome, Mehmet, Bradley, Costa, Trevor, and Chris are consistently lauded for their professionalism, efficiency, and friendly demeanor. A common theme revolves around the ease of the moving process as facilitated by the staff, with particular emphasis on their punctuality, communicative nature, and attentive handling of belongings. Such reiterative commendation suggests that the company has effectively trained its workforce to deliver service that significantly alleviates the stress associated with moving. This is further enhanced by the company's clear pricing strategy, which is cited as a comparative advantage over competitors. The overall user experience is viewed positively, contributing to a robust company reputation predicated on reliability and exceptional customer service.

Positive Feedback

In evaluating the customer feedback for easyStorage London, one can identify several key positive aspects that contribute to the company's strong reputation. Customers often mention the high level of efficiency and professionalism exhibited by team members, which is frequently coupled with descriptions of staff being friendly and helpful. This dual emphasis on the execution of service and the personable approach of staff suggests that customer interactions are both effective in terms of logistics and enjoyable on a personal level. Moreover, the straightforward nature of obtaining a quote and the ease of access to stored items are highlighted as features that set easyStorage apart from its competitors. The frequency with which these positive traits are mentioned in customer testimonials indicates a consistent delivery of quality service and a respectful and considerate company culture.

Concerns and Threads

The reviews analyzed do not reveal any substantial negative aspects of the customer experience with easyStorage London. That said, it is important to note the inherent limitations of the data provided; without a balanced cross-section of all customer experiences, including any potentially negative feedback, it's difficult to form a fully comprehensive assessment of the company's weaknesses or areas for improvement. It is typical for any service provider to encounter occasional dissatisfaction or service mishaps, and as such, future evaluations should seek to include a more diverse range of customer experiences for a more nuanced perspective.

Frequently asked questions about easyStorage

How do easyStorage London employees handle the items during the move?

Based on customer reviews, easyStorage London employees are known for their gentle and careful handling of items during moves. The staff is recognized for their attentiveness and ensuring that belongings are moved safely and securely.

Are easyStorage London staff members friendly and professional?

Yes, reviews consistently praise easyStorage London staff for their friendliness, efficiency, and professionalism. Customers frequently cite positive interactions with team members who go above and beyond to assist with moving and storage needs.

Does easyStorage London offer clear pricing and easy access to quotes?

Based on customer feedback, easyStorage London provides transparent pricing and is commended for offering instant quotes, which customers find convenient and straightforward compared to some competing services. This transparency is a significant advantage for those planning their budgets for storage and moving services.

Recent customer reviews and testimonials for easyStorage

Andie Coulson
3 weeks ago
We’ve just had Jerome and Mehmet over to collect our belongings and they went above and beyond to help us. They were so efficient and communicative and we couldn’t have asked for a better team to take the stress away from moving day! So friendly as well. Thanks to Jerome and Mehmet!
HiddenViewz Production Company
a week ago
Storing with easy storage was great! We were able to get easy access to our stuff and the drop off was quick and they handled our items securely. Jerome, Bradley and Costa were also very very friendly and helpful!
Romi Alter
5 days ago
Jerome, Costa & Bradley did such an amazing job helping me clear out my flat. They were very gentle with my items and super nice too, makes me feel at ease knowing that my stuff is in safe hands. Easy storage was the easiest service I could find online, with amazing prices too. I like that they give you a quote off the bat unlike most services. Will definitely book again when I need to.
Read all reviews

About easyStorage

Self Storage
easyStorage London offers a no-frills approach to pricing, so you get more value for less and that's 50% cheaper than traditional self storage. Discover hassle-free storage solutions. Offering a unique collection service, we bring easyPods to your doorstep for seamless storage and removals. Benefit from 50% off your first 12 weeks, and enjoy budget-friendly rates with no hidden fees. Our services cater to students, homeowners, and businesses. With easyStorage, store more for less, and let us do the heavy lifting for you