Storage World - Self Storage Manchester logo
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Storage World

Storage World Reviews Summary

Self Storage | Manchester

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What do customers say about Storage World?

As of Apr 18, 2024, 408 customers have reviewed this business and rated it 4.7 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 18, 2024
Last updated
April 18, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
408
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.
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Storage World
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Storage World's customer reviews analysis

Storage World - Self Storage Manchester has garnered a positive company reputation based on recent customer reviews. A consistent theme is the cleanliness and tidiness of the facility, with a variety of storage sizes and accessible floors complemented by ample parking space. The staff, including Mike, Tricia, Sharon, Karen, and Sade, are frequently mentioned for their exceptional service, demonstrating an eagerness to assist, transparency, and a personal touch in addressing customer needs. Issues raised by customers are described as resolved in a satisfactory manner. Operational hours and accessibility during public holidays have been noted as areas of potential improvement. The overall customer experience is depicted as helpful, efficient, secure for belongings, and often exceeding expectations with additional touches like complimentary donuts, suggesting that the company prioritizes customer satisfaction highly.

Positive Feedback

Storage World - Self Storage Manchester excels in providing a clean and well-maintained facility, contributing to a positive storage environment. Customers are particularly impressed with the staff, who are consistently praised for their professionalism, friendliness, and attentiveness. Individuals like Mike, Tricia, Sharon, Karen, and Sade are highlighted for providing personalized service and going the extra mile in support of customers' needs. The orientation process is transparent, and the staff are credited with making customers feel secure about the safety of their belongings. Additionally, the company is acknowledged for its good value and convenience, with easy access to storage units and on-site staff readiness to assist, even in situations of lost padlock codes.

Concerns and Threads

While the reviews for Storage World - Self Storage Manchester are overwhelmingly positive, there are some constructive criticisms mentioned. The primary point of contention relates to the operating hours, with a suggestion to extend them for greater convenience; though, it's mentioned this has not been a significant issue for the customer's needs. Another area of dissatisfaction comes from the restricted access during public holidays, which negatively impacts those requiring continuous access for business purposes, suggesting a need for more flexible entry options to accommodate all clients.

Frequently asked questions about Storage World

What are the operating hours of Storage World - Self Storage Manchester, and are they flexible?

Storage World - Self Storage Manchester has set operating hours that may not fully accommodate early morning or late evening access, as suggested by customer feedback. It's advisable to check with the facility for the most up-to-date hours and discuss any specific access needs you might have.

Can I expect my items to be safe and secure at Storage World?

Yes. Customer reviews often highlight the security and safety of stored belongings as a key benefit of using Storage World - Self Storage Manchester. The staff are commended for making clients feel reassured about the protection of their items.

Is there help available on-site for issues like forgotten padlock codes?

Absolutely. Reviews indicate that staff at Storage World are quick to assist with issues such as forgotten padlock codes and go out of their way to resolve problems without hassle, ensuring a seamless customer experience.

Recent customer reviews and testimonials for Storage World

Storage World
Khalid Sioud
5-Star
8 months ago
Clean, tidy and plenty of sizes and floors to choose from and plenty of parking spaces. I had issues that were dealt with in a satisfactory manner. Dealt with Mike and Tricia, both were lovely and always willing to help and support. Would reuse again and highly recommend.
Storage World
Simon Naylor
5-Star
a month ago
Great team! We were looked after impeccable by Sharon Leadbetter. Myself and Dave were given a great space, talked through all the details, provided with a keyring and fob and felt like our belongings were going to be safe and well looked after. Excellent customer service.
Storage World
Jason Carter
5-Star
3 months ago
The team at the facility did a bespoke review with us to find the perfect unit for our needs. They were completely transparent when onboarding us with our best interests at heart. The pricing is great value for the service and what you get. Trisha was the lady who dealt with us and I cannot thank her enough for her level of care and service.
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About Storage World

Self Storage
40-46 Ashton Old Rd, Manchester M12 6LP
Visit website
+441612744777
Storage World Manchester is conveniently located on Ashton Old Road, a stone’s throw away from Manchester Piccadilly train station and the Etihad Stadium.The facility is nestled in the heart of the city, making it easily accessible from a variety of different transport options.Our Manchester store has over 450 individual self storage units and 100 workspace units suitable for both established and growing businesses.• A choice of 450 modern and secure self storage units• Units ranging in size from 1m3 to 1000 sq ft• 100 individual workshops and 30 individual unfurnished offices• Two communal kitchen facilities• Convenient accessibility 365 days a year• Free use of parking bays, trolleys and pallet trucks• Quality moving materials
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