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Store Space Reviews

Rated 4.6 based on 399 Reviews

335 E Price St, Philadelphia, PA 19144, United States

Self Storage | Philadelphia, PA

Published on
April 15, 2024
Last updated
April 15, 2024

Reviews Summary

The collected customer reviews for Store Space Self Storage present a largely positive image of the company with a focus on the professionalism and helpfulness of the staff, particularly Ivy and Kaila, who are specifically named and praised in numerous testimonials. The commendations extend to the cleanliness of the facilities and the ease of the storage process. Customers appreciate the personalized assistance, noting that the employees went above and beyond to ensure satisfaction, including the execution of additional units, move-in readiness, and attentiveness to customer concerns. A recurring theme in the positive feedback is the perception of a hassle-free experience complemented by friendly and engaging interactions. One dissenting review, however, raises serious concerns about security measures and pricing transparency, suggesting a potential area for the company to address in maintaining its overall positive reputation.
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What Customers Are Saying About Store Space?

Trustguide uses AI to extract key phrases from reviews about Store Space and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Store Space's customers had a positive experience.

Positive
Neutral
Negative

Store Space Ratings

5

As of Based on 399 revies as of Apr 15, 2024

Store Space Score

As of Based on 399 revies as of Apr 15, 2024

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Customer Reviews

As of Apr 15, 2024, 399 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Store Space's publicly available reviews View source

Tiger D. Raven-Melchiz El rated Store Space 5 stars
2 weeks ago
Ivy & Kaila have been a great help! They were very professional and very knowledgeable of their jobs. I'm planning to share Store Space to my friends and to ask for either Ivy or Kaila for assistance...
Amina M rated Store Space 5 stars
3 months ago
Ivy and Kaila are amazing they helped me so much from the begginging to the end. They made adding an additional unit easy and fast , and was so polite and funny. They made sure my unit was move in ready, cleaned and spacious. I would definitely recommend this location to everyone.
Mujah Heath rated Store Space 5 stars
3 months ago
Lashonda and ivy Was so helpful and great observation and attention to detail skillz, It felt so easy to move in. Hassle-free and customer care at its best.

Frequently Asked Questions About Store Space

What level of customer service can I expect from Store Space Self Storage?

Based on recent reviews, you can expect to receive highly personalized and professional customer service, particularly from staff members Ivy and Kaila. They are noted for their helpfulness and for making the storage process easy and pleasant.

Is the facility at Store Space Self Storage secure?

While many reviewers have not mentioned security concerns and are generally satisfied with their experience, there has been at least one review expressing serious concerns about security measures due to gates that remain open. This suggests you may wish to directly inquire about the security features and protocols of the facility before renting a unit.

Are the prices for storage units at Store Space Self Storage consistent?

Some reviews mention satisfactory pricing, but there has been feedback indicating that prices may fluctuate, resulting in varying monthly bills. It is advisable to discuss pricing structure in detail and review the rental agreement terms regarding rate changes before making a decision.

About Store Space

Self Storage
$1 First Month's Rent - Please visit the website to view In-Person Assistance Hours. Located at 335 E Price St, Store Space has premium storage units in East Germantown available at affordable rates. We serve residential and commercial customers throughout Northwest Philadelphia with climate-controlled storage options. At Store Space, we make it easy to rent a storage unit that fits your needs and your budget, putting your mind at ease with first-class customer service, modern amenities and security features. First-time customers can make a reservation online to take advantage of our new, lower rates. Don't worry, reservations are free, and we never charge a security deposit.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.