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Trinity Domestics Reviews

Rated 4.7 based on 95 Reviews

Unit 16, 30 Cultins Rd, Edinburgh EH11 4DG

Electrical Repairs | Edinburgh

Published on
April 15, 2024
Last updated
April 15, 2024

Reviews Summary

Collectively, the reviews for Trinity Domestics reflect a positive company reputation characterized by reliability, professionalism, and excellent customer service. Customers have routinely expressed satisfaction with timely and efficient servicing by courteous and knowledgeable engineers. The promptness of the technicians, particularly in emergency situations, and the seamless communication from the company, including reminders and confirmations, contribute significantly to the overall positive customer experience. The company's adaptability in accepting various payment methods is also appreciated. Trinity Domestics' capacity to handle both ad-hoc home repairs and maintenance for a portfolio of properties demonstrates versatility and a commitment to service across different customer needs. There is a notable emphasis on the friendly and helpful nature of both the field technicians and office staff.
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What Customers Are Saying About Trinity Domestics?

Trustguide uses AI to extract key phrases from reviews about Trinity Domestics and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Trinity Domestics's customers had a positive experience.

Positive
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Trinity Domestics Ratings

5

As of Based on 95 revies as of Apr 15, 2024

Trinity Domestics Score

As of Based on 95 revies as of Apr 15, 2024

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Customer Reviews

As of Apr 15, 2024, 95 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Trinity Domestics's publicly available reviews View source

Nicole Dilasser rated Trinity Domestics 5 stars
2 weeks ago
Called out Trinity Domestics to diagnose and repair a fault with my washing machine. The engineer who came out was very pleasant and professional and managed to fix my machine. Natalie was extremely polite and helpful on the phone. We have had Trinity Domestics out a few times now over the years and would not go anywhere else.
Caroline Small rated Trinity Domestics 5 stars
a month ago
Dan from Trinity Domestics arrived promptly this morning. We had received a text reminder yesterday and a phone call this morning to confirm an exact time. Dan was prompt, friendly, knowledgeable and very professional. He was able to diagnose and fix the fault quickly. We would highly recommend Trinity Domestics.
Joanna Teale rated Trinity Domestics 5 stars
a month ago
John from Trinity Domestics arrived first thing this morning to look at my broken oven and as it was a few days before Xmas I was desperate for it to be fixed. He tried lots of different ways to fix it and seemed to genuinely want to save xmas! After unwillingly accepting the repair wasn't going to be possible before xmas he left. He then called back to say he had arranged for a new cooker to be fitted tomorrow morning in time for xmas! John was a genuinely lovely guy who went above and beyond and I am so grateful that we will have a cooker for xmas dinner. Thank you!!

Frequently Asked Questions About Trinity Domestics

What kind of appliance repair services does Trinity Domestics offer?

Trinity Domestics offers a range of appliance repair services, including washing machines, stoves, cooktops, ovens, and general household appliance repairs and installations.

How responsive is Trinity Domestics to emergency repair needs?

According to customer feedback, Trinity Domestics is highly responsive to emergency repair situations, often providing prompt service and going out of their way to ensure timely resolutions, such as in the case of pre-holiday appliance failures.

Does Trinity Domestics provide clear communication and updates regarding appointment times?

Yes, Trinity Domestics is noted for their brilliant communication with office staff providing helpful and friendly service, and technicians like Ryan and Ross often arrive on schedule as promised with updates given through text reminders and phone calls.

About Trinity Domestics

Electrical Repairs
Service & repairs to all major domestic appliance brands. We repair and replace most domestic appliances including AEG, BEKO, Bosch, Candy, Falcon, Hotpoint, Hoover, Indesit, LG, Miele, Neff, Rangemaster, Samsung, Siemens, Smeg, Stoves, Whirlpool & Zanussi. Please give us a call to see what we can do to help you.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.