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Teamlogic It Reviews

Rated 4.8 based on 37 Reviews

20 E Thomas Rd #2200, Phoenix, AZ 85012, United States

It Services | Phoenix, AZ

Published on
March 21, 2024
Last updated
March 21, 2024

Reviews Summary

Based on the collected reviews, TeamLogic IT appears to possess a solid reputation for quality IT services, marked by responsiveness and expertise. The repeated praise for their swift turnaround on service requests suggests a high level of efficiency and dedication to customer needs. The presence of knowledgeable technicians, such as James, Todd, Michael, and David, confirms their professional capability in handling a variety of IT situations. Customer experiences highlight TeamLogic IT's ability to offer customized support while accommodating unique needs across different offices, which includes managing complex network infrastructures and onboarding processes. The company's 24/7 remote monitoring and on-call support emerge as significant value-added services, and the local ownership of the franchise reinforces the personalized and attentive approach in customer interactions. Furthermore, the consistent mention of team members by name in the reviews implies strong customer relations and individual accountability within the company.
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What Customers Are Saying About Teamlogic It?

Trustguide uses AI to extract key phrases from reviews about Teamlogic It and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Teamlogic It's customers had a positive experience.

Positive
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Teamlogic It Ratings

5

As of Based on 37 revies as of Mar 21, 2024

Teamlogic It Score

As of Based on 37 revies as of Mar 21, 2024

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Customer Reviews

As of Mar 21, 2024, 37 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Teamlogic It's publicly available reviews View source

David Gonzalez rated Teamlogic It 5 stars
3 years ago
TeamLogic has been our IT service provider for the last 5 Years. They are very responsive and turn service requests around very quickly. James and other team members have been very helpful. They have provided us with 24/7 remote monitoring that detects, troubleshoots, and resolves problems, Full-Service Help Desk, Strategic Guidance, and they have knowledgeable technicians. I’m looking forward to work with them as our company grows.
Lydia Lee rated Teamlogic It 5 stars
4 years ago
Todd and the TeamLogic team are incredible to work with. They are very responsive and turn service requests around quickly. Todd has served as our technician on several projects, in particular our on-boarding, he was not only patient, he was extremely helpful in explaining what he was doing and how he could address our individual needs. We are extremely pleased to be a client of TeamLogicIT and happy to work with Todd and the other team members.
Michael Elia rated Teamlogic It 5 stars
4 years ago
I had to change out all the computers in my office to upgrade to Windows 10 - I was quite scared of how it would all work out with the required networking, saved data, profile data, etc. The guys at Team Logic IT accomplished ALL of the computer set-ups, INCLUDING all of the network settings and functionality, printers, data, applications and profile information without a single hiccup. It is as if nothing had changed (everything still works the same), except I have all new machines!! This is amazing! It was a completely painless experience. Todd was especially personable, helpful, attentive, accommodating, thorough, patient and professional throughout the process - It was mostly done overnight from a remote location, but Todd showed up in the morning and by noon the whole office (5 machines) was fully functional! I am SO impressed!

Frequently Asked Questions About Teamlogic It

Does TeamLogic IT offer 24/7 support?

Yes, TeamLogic IT provides 24/7 remote monitoring and on-call support, ensuring that clients have access to IT assistance outside of regular business hours.

Can TeamLogic IT handle IT emergencies that require immediate attention?

TeamLogic IT has been praised for their swift response times and capable handling of emergency scenarios, including complex network challenges and onboarding processes under time constraints.

Is TeamLogic IT equipped to manage IT needs for businesses with multiple regional offices?

Yes, TeamLogic IT has received positive feedback for their ability to understand and support unique IT needs across multiple regional offices, suggesting they are well-suited to manage multi-location IT infrastructures.

About Teamlogic It

It Services
Named two-time MSP of the Year, TeamLogic IT is a national provider of technology solutions that businesses rely on for best-in-class managed IT services. Local offices provide companies of all sizes with the IT support they need to minimize downtime and improve productivity. Our IT services include proactive cybersecurity protection, cloud computing, backup & disaster recovery, business continuity, mobility, IT procurement and consulting services. Whether a company needs IT outsourcing in its entirety or supplemental to their own internal IT activities, our team gets the job done. With nearly 200 independently owned and operated locations across North America, TeamLogic IT fills the void in the marketplace for a trusted technology advisor.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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