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Veeqo Reviews

Rated 4.7 based on 16 Reviews

It Services in Swansea

2, Kings Road Technium, Swansea SA1 8PH

Published on
September 19, 2025
Last updated
September 19, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 40% of Veeqo's customers had a positive experience.

Positive
40%
Neutral
30%
Negative
30%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Veeqo?

Great company and energetic team

Excellent vibe and office space

What an amazing company!

Amazing

Professional team

Trustguide extracts key phrases from reviews about Veeqo and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 19, 2025, 16 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Veeqo's publicly available reviews View source

Laura Oden rated Veeqo 2 stars
2 years ago
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I began using Veeqo for shipping 5 months ago. The main benefit they offer is that the app is free, which is not nothing. But their main value prop - lower shipping rates - it not at all true. I currently use Shipstation and Shippo for shipping and the rates are exactly the same across all 3 platforms. I have tested this many many times on many many orders. I gave up using Veeqo after about 3 months. You will give up too after trying to communicate with them through their chat app. Responses are slow, which doesn't work at all for shipping because when you need a label, you can't usually wait for 24 hours. You've got to ship that item today. They have a nightmarish ticketing system that doesn't allow you to upload any screenshots, so most tickets will result in an email that says, could you send me a screenshot?... causing further delays.
Jimmy Kwok rated Veeqo 5 stars
Edited 8 years ago
Great company and energetic team. Excellent vibe and office space. :)
Evan John Meredith-Davies rated Veeqo 5 stars
Edited 8 years ago
What an amazing company!

Reviews Summary

Overall sentiment about Veeqo as a shipping software provider is mixed, according to customer reviews. While a few users praise the company and its team, at least one detailed review highlights significant shortcomings in service delivery, particularly relating to customer support and the platform’s claim of lower shipping rates. The lack of timely responses and cumbersome support channels are especially noted as pain points among users.

The most common positive themes include praise for Veeqo’s team and office environment, mentioned in several brief but enthusiastic reviews. On the other hand, critical feedback primarily revolves around the company’s support processes and unfulfilled value propositions, such as shipping rates not being better than competitors and difficulties with issue resolution. Usability and communication are clearly ongoing concerns for at least some users.

In summary, Veeqo has a divided reputation when it comes to shipping software within its market segment. Positive mentions focus more on company culture than product performance, while longer reviews reveal challenges in reliability and support processes. As a result, Veeqo is perceived with caution among potential users evaluating shipping platforms.
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Frequently Asked Questions About Veeqo

Is Veeqo actually less expensive for shipping?

Several users report that Veeqo’s shipping rates are not lower than those of competitors like Shipstation or Shippo. Rates appear to be comparable across these platforms based on multiple customer tests.

How responsive is Veeqo's customer support?

Some customers mention that support responses via chat can be slow, with delays up to 24 hours. This may be problematic for time-sensitive shipping and logistical needs.

Does Veeqo provide support for uploading screenshots in tickets?

According to at least one detailed review, Veeqo’s ticketing system currently does not allow users to upload screenshots directly, which can complicate and delay support resolution.

About Veeqo

It Services
Veeqo is a software company specialising in solutions for shipping and logistics. Its core product is a shipping platform that integrates with multiple carriers to streamline order fulfilment and label creation. The service is delivered digitally, targeting businesses that manage e-commerce or multi-channel retail operations.

Veeqo operates through a web-based platform that provides users with access to various shipping rates, label printing, and order processing features. Customers interact with the company primarily through the app and online support channels. The operational model is focused on platform accessibility and integration with other shipping and retail management systems.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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