The evaluation of Sutton and Sons suggests a mixed company reputation with varying customer experiences. Many reviewers express anticipation to try the restaurant's offerings, particularly its vegan menu, which is often praised for its taste and ingenuity in recreating traditional fish and chips with plant-based alternatives. Notably, specific vegan items like the banana blossom fish receive commendations for their similarity to regular fish & chips. Service quality is highlighted positively, with staff members such as Metin, Eddie, Napoleon, and Angie receiving personal complements for their welcoming and attentive interactions with customers. On the downside, criticisms are consistently pointed towards the portions, especially the size of the chip servings, which is frequently described as overly generous, resulting in food waste and customer discomfort. Further, there are remarks on the lack of complimentary condiments and the absence of available restrooms for diners. The flavor of traditional fish options such as cod has been a disappointment to some, who find it lacking taste and texture. These points of discontent complicate the overall picture, indicating room for operational improvements.
Yes, Sutton and Sons offers multiple vegetarian and vegan options, including popular choices like the vegan banana blossom fish and vegan scampi, which have received positive feedback for their taste and likeness to traditional fish and chips.
As of the current reviews, there appears to be no clear indication of different portion sizes being available. Customers have recommended offering varying portions due to the large size of servings, particularly the chips.
According to recent feedback, condiments such as ketchup and mayonnaise are available at an extra cost. Some customers have suggested the need for complimentary condiments, which is a common practice at many fish and chip shops.
