I would put zero stars if I could. My lease ends on November 15th and when I logged in to pay rent on November first i noticed that it looked like the normal amount for a full month. So, I looked at the detailed amount and my assumption was correct they were charging me for the full month. I then attempted to contact Street Lane and via phone. I selected the current resident option on their automated line, and it kept ringing and would go to voicemail. I left a voicemail and called back about 15 more times between the next 2 days, and it was the same outcome, and nobody had called me back. The last time I call I selected the new resident option and what do you know I get to talk to somebody right away and then they transfer me to collections, and they told me that I am responsible to prorate the amount I owe myself. I was never told this before and I should have to assume I have to prorate my rent myself and their system should do it. I was then told that it will show a remaining balance and to just disregard and late payments calls and messages. I am now getting contacted by debit collectors due to this remaining balance showing on my account that I do not owe and the only thing Streetlane is doing about is telling me to disregard it. On top of that in August our soap dish fell off the wall in our shower and i put a work order in to have it fixed and they told me that it is my problem and they do not cover it. It fell. off the wall due to poor craftsmanship of the repairs in the house there was water and mold behind the soap dish which caused to fall off. They only wanted to fix it when I told them that is the reason why I am not renewing my lease. They are also making fake charges and taking my security deposit and the charges are all for issues I noted when I moved in. It is all listed in my move in condition list. Do not rent from this company!!!! I repeat do not rent from this company at all.