Southern Motion Reviews

Southern Motion's reputation is characterized by a mix of customer experiences. On the positive side, there are customers who praise the company's after-sales support and durability of select furniture items, citing instances of prompt and helpful customer service, as well as longevity in previously purchased products. Conversely, a dominant theme appears to be concerns over the quality and durability of some Southern Motion furniture. Customers have reported structural failings, such as sagging cushions, broken frames, and materials that degrade over time or are deemed substandard from the outset, like cardboard construction and the use of particle board. Warranty issues also figure prominently, with some customers expressing dissatisfaction with the company's willingness or ability to honor warranty claims, particularly in cases where the product has not met expected lifespan standards. Notable issues include collapsed armrests, malfunctioning recliner mechanisms, and materials like non-leather components showing signs of wear prematurely.

Southern Motion™ was founded in 1996 in Pontotoc, Mississippi. After over 20 years in Motion, we are still committed to America and pride ourselves not only on the quality of our furniture but also on the dedication and commitment of our workforce. Southern Motion believes that American workers can manufacture a quality, competitively priced product. We have become a leader in design and innovation in all categories of motion furniture. Southern Motion presently employs over 1500 workers in our five Mississippi-based facilities, in our ongoing quest to manufacture the "World's Best Reclining Furniture"!