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Designer Sofas For You logo

Designer Sofas For You Reviews

Rated 3.9 based on 408 Reviews

Chesterfield House, Forrest St, Blackburn BB1 3BB

Furniture Shops Blackburn

Published on
August 16, 2025
Last updated
August 16, 2025

Reviews Summary

The overall sentiment in customer feedback for Designer Sofas 4 You is strongly positive, with consistent appreciation for their helpful staff, quality products, and responsive service. Reviewers mention smooth delivery experiences and effective in-store assistance, highlighting professionalism and reliability. However, a few customers noted isolated issues such as incorrect deliveries and product quality concerns. Complaints were often balanced by how swiftly and transparently the company resolved these matters.

Common themes in the reviews include satisfaction with sofa quality, quick delivery times, and excellent communication from staff at all stages of the process. Many customers remarked on the helpful and friendly delivery team, quick response times to problems, and smooth problem resolution. Issues related to product color variation and isolated manufacturing problems were reported but, in most cases, addressed effectively.

Based on reviewer feedback, Designer Sofas 4 You is regarded as a reliable furniture shop, particularly in the Blackburn area and beyond. The company builds a reputation for proactive resolution of issues, consistent delivery, and approachable service, promoting trust and confidence among its local customer base.
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What Customers Are Saying About Designer Sofas For You?

Absolutely beautiful and the 2 delivery guys where great

Service was exemplary

could not have been more helpful

very professional and friendly

Very pleased with look and price

very professional company Highly recommend

pleasantly surprised when notified of delivery date at 8weeks👍

The delivery team were professional and messaged me a day before and 45 minutes before arriving

Trustguide extracts key phrases from reviews about Designer Sofas For You and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Designer Sofas For You's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

Designer Sofas For You Ratings

5

As of Based on 408 revies as of Aug 16, 2025

Designer Sofas For You Score

70%

As of Based on 408 revies as of Aug 16, 2025

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Customer Reviews

As of Aug 16, 2025, 408 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Designer Sofas For You's publicly available reviews View source

Richard Brown rated Designer Sofas For You 5 stars
2 weeks ago
Fabulous sofas delivered today... Absolutely beautiful and the 2 delivery guys where great...Just a bit early in the morning for me as I had a few beers last night 🤣🤣. So happy with them ...Cheers
Jeremy Wellock rated Designer Sofas For You 5 stars
6 days ago
Went to the store in Blackburn which had a wide range on offer. The member of staff was exceptionally helpful, and we got a good price. Delivered speedily . Service was exemplary. Would highly recommend this company and should the time arise will not hesitate in looking at their stock again.
Rich Allen rated Designer Sofas For You 5 stars
6 days ago
Trust. When spending what is for me, a large amount of money I want to know that I can trust the company that I choose to do business with. We purchased 2 Balmoral Chesterfields (way comfier than standard Chesterfields for lounge lizards like me btw) The showroom staff were so patient with us as we ummed and aared for an hour or so about colour, style, material etc until we finally made a decision. This is where the important part comes in. 4 weeks later our sofas arrived, unfortunately after the friendly, helpful delivery drivers had left, we, well my partner realised that the sofas were not the ones we ordered. They were the wrong shape. I was devastated as I had signed for them and was now seemingly stuck with two sofas that although beautiful, were not what we wanted. I contacted Designer Sofas and they could not have been more helpful. They immediately took responsibility for the error - the factory had manufactured the wrong sofas. They said that they would create and deliver the correct sofas as a priority, which they did with the new correct sofas arriving several weeks later Thank you so much . We all make mistakes but it is how we deal with them that shows our true character and you showed yourselves to be an honest and reliable company with wonderful staff. When anyone I know asks me where I should buy a sofa from, I will send them your way.

Frequently Asked Questions About Designer Sofas For You

How quickly can I expect delivery after ordering from Designer Sofas 4 You?

Delivery times vary, but several reviewers reported receiving their sofas earlier than estimated. Customers are kept informed of delivery schedules and receive updates via text or message prior to arrival.

What happens if there is an error with my sofa order?

When errors, such as incorrect items or manufacturing faults, occurred, the company accepted responsibility, prioritized remanufacture, and ensured replacements were delivered within a few weeks. Customers noted transparent and supportive communication throughout the resolution.

Can I get assistance with product selection and purchase in-store?

Yes, store staff are available for in-person consultations, helping customers with choices regarding color, style, and materials. Customers described staff as patient and knowledgeable during the selection and purchase process.

About Designer Sofas For You

Furniture Shops
Designer Sofas 4 You specializes in retailing sofas and home furniture. The company operates within the home furniture industry, providing a range of sofas, chairs, and related furnishings available for purchase both in-store and online. Delivery is handled by their own team directly to customers’ residences.

The company’s operational model centers on in-store consulting, online ordering, and scheduled home delivery. Staff assist customers with selection, order placement, and product customization. Delivery includes notifications and set-up, and the company addresses service and manufacturing issues directly with customers as part of their sales and aftercare process.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.