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Climadoor Reviews

Rated 3.1 based on 12 Reviews

Furniture Shops in Derby

Commercial Park, Unit 2 Sinfin Ln, Derby DE24 9HL

Published on
August 14, 2025
Last updated
August 14, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 40% of Climadoor's customers had a positive experience.

Positive
40%
Neutral
10%
Negative
50%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Climadoor?

thoroughly impressed

Delivery was really, really quick

Really positive experience all around

they seem well made

top quality doors

great quality

Good value quality interior oak doors

Good quality doors delivered promptly

Trustguide extracts key phrases from reviews about Climadoor and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 14, 2025, 12 customers have reviewed this business and rated it 3.1 Star out of 5. Trustguide conducted an in-depth analysis of Climadoor's publicly available reviews View source

mohammed subhani rated Climadoor 5 stars
5 months ago
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I recently ordered a white internal French double door from Climadoor, and I must say, I am thoroughly impressed! The delivery was incredibly fast, which was a pleasant surprise. When the door arrived, it came complete with all the necessary frames, and the quality exceeded my expectations. I have to admit, I was a bit skeptical at first, as I had never heard of Climadoor before and wasn’t sure what to expect. However, I’m so glad I took the leap because the product is absolutely stunning and adds a touch of elegance to my home. I will definitely be spreading the word about this fantastic company. Thank you, Climadoor, for such a smooth and impressive experience!
Shehnaz A rated Climadoor 1 stars
4 months ago
Extremely Disappointed – Misleading Product and Terrible Customer Service We have had an incredibly frustrating experience with Climadoor. The product was misrepresented from the outset, and the customer service has been shockingly poor. The doors were advertised with a pull handle shown on the product page, this type of handle shown is not even compatible with the design of the doors. The doors do not operate in a way that would allow a pull handle to function, meaning we currently have no way of opening the doors from one side. The installation instructions were minimal and unclear. We reached out to Climadoor for clarity to understand how to operate the doors and to raise the issue of false advertising. So far, we’ve received no meaningful solution, and no explanation as to how the doors can be used as advertised. We feel completely let down. Not only were the doors misrepresented online, but we’re now left with an expensive product that doesn’t function as expected, and no guidance on how to resolve the issue. I would strongly advise others to avoid purchasing from Climadoor until they address these issues and improve both their product accuracy and customer support.
Christopher Vassilas rated Climadoor 1 stars
4 months ago
I ordered 7 doors at the beginning of April. They were delivered with 2 heavily damaged. Climadoor were quick to try to arrange redelivery but completely inflexible in trying to expedite the delivery or take any responsibility in getting the replacements to me in a timely fashion. The 2 replacement doors then were lost in the delivery warehouse. I had to call and email multiple times before any action was taken. Still no delivery information until a further email was sent and now informed delivery will be a further week away. 6 weeks after the initial purchase. Still not taking any responsibility and have absolutely no regard for the time taken to sort out their mess and try to get the doors as ordered. They apologise but do nothing to fix their failures. Have eventually had to cancel the delivery as if this is their level of service I don't hold much hope with any after sales support. Competitive price but clearly at a cost to service. Would not use them again, and if I could return the whole order and go with a better company I would.

Reviews Summary

Overall sentiment towards Climadoor as a door supplier is mixed, with both notably positive and negative experiences evident in customer reviews. Reviewers consistently note positive aspects such as quick delivery, good product quality, and satisfactory hardware. However, there are several repeated criticisms around unclear product information, misleading product images, disappointing after-sales support, and problematic delivery logistics. A number of customers highlight frustration with customer service and instructions.

Common feedback includes praise for the quality and appearance of Climadoor's doors, with several customers describing them as high quality or well made. Fast delivery and inclusion of required hardware are frequently mentioned benefits. On the negative side, complaints regularly cite misleading advertising, incomplete or unclear instructions, lack of effective customer support, and issues with damage during transit. Flexibility in resolving delivery issues is also a concern among dissatisfied clients.

In summary, Climadoor's reputation within the door manufacturing and supply space appears polarized. Customers report strong satisfaction with product quality and speed of service, balanced by repeated issues in customer support and unclear assembly instructions. The reviews suggest Climadoor attracts both loyal repeat buyers and cautious criticism from those who experienced problems, positioning it as a company with recognized strengths and clear areas for operational improvement.
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Frequently Asked Questions About Climadoor

Does Climadoor provide the necessary hardware with their doors?

Yes, several reviews mention that hardware such as frames and door fittings are included with door purchases at no extra cost, ensuring packages are complete upon delivery.

How responsive is Climadoor's customer service after purchase?

Customer reviews highlight inconsistent experiences with after-sales support; while some noted prompt help, others reported delays, inflexibility, minimal instruction, and difficulties resolving issues.

Are installation instructions included and easy to follow with Climadoor products?

Some buyers report that installation instructions may be incomplete or unclear, which can make assembly or fitting more challenging, particularly for those without prior experience.

About Climadoor

Furniture Shops
Climadoor is a company specializing in the supply of doors, including internal, external, and heritage-style doors for residential and commercial use. They offer a range of materials such as oak and aluminum, selling products directly to consumers through an online storefront.

The company operates primarily through an e-commerce platform where customers can select, purchase, and arrange delivery of doors. Product packages typically include necessary hardware and frames. Climadoor coordinates logistics, providing home delivery, and supports inquiries regarding installation and manufacturer details.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.