Solid Rock IT UK Reviews

The overall sentiment among customers for Solid Rock IT UK is overwhelmingly positive. Reviewers often mention their satisfaction with the company’s IT support and repair services, highlighting speed, reliability, and deep technical knowledge. Many specifically praise the professionalism, efficiency, and friendliness of the engineers, particularly in resolving complex and varied IT issues onsite. While most feedback is glowing, one review notes slightly variable Wi-Fi speeds post-installation, though it still acknowledges significant improvement.

Across the reviews, several strong themes are evident: prompt communication, quick appointment scheduling, and a proactive approach to diagnosing and fixing more than the originally stated problems. Many customers appreciate detailed explanations and actionable advice, alongside fair pricing and readiness to offer ongoing support. Positive experiences span laptop repairs, cybersecurity certification, Wi-Fi installations, and both Windows and Mac troubleshooting.

Based on this reviewer feedback, Solid Rock IT UK has established a robust reputation for dependable, professional IT support in their service region. The consistent mention of returning customers, highly recommended status, and gratitude for issue resolution further reinforces their standing as a preferred choice for IT services in the area.

Solid Rock IT UK offers technology support services including IT troubleshooting, device repairs, cybersecurity certification assistance, Wi-Fi installations, and computer upgrades. The company serves residential and business clients, working with PCs, Macs, routers, and peripherals, typically delivering services onsite at customers’ locations.

Engineers respond to customer inquiries, arrange prompt appointments, and conduct diagnostics to identify and resolve diverse technology issues. Workflows involve clear communication, detailed problem-definition, on-the-spot repairs, installation of hardware or software, and ongoing advice or follow-up as needed for clients’ IT environments.