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Simply Housework UK Limited logo

Simply Housework Reviews

Rated 4.6 based on 29 Reviews

Office 2, Mossley Hill, 4 Rose Ln, Liverpool L18 5ED

Cleaning Services | Liverpool

Published on
May 2, 2024
Last updated
May 27, 2024

Reviews Summary

Overall, Simply Housework UK Limited has established a strong reputation according to recent customer testimonials. These narratives consistently emphasize a high level of satisfaction with the thoroughness and friendliness of the cleaning staff, notably mentioning employees by name, like Caz, and acknowledging their personalized approach. Customers appreciate the professional attitude, reliability, and efficiency of the service, and several have converted to long-term clients, indicating trust and quality. The flexibility and responsiveness to scheduling changes, as well as the company's efforts to adapt to client needs post-lockdown, contribute positively to its reputation. On the downside, an isolated incident where a customer felt ignored following up for a quote can point to potential issues in communication or follow-through in customer service. This negative experience stands in contrast to the otherwise high praise and may indicate an area for improvement.
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What Customers Are Saying About Simply Housework?

absolutely amazing always happy

friendly and professional

went above and beyond

so happy with the job

such a professional team

tick all the boxes

exceptional

flexible if you need to change days

prompt, hardworking, friendly

ignored our many follow up calls

Trustguide uses AI to extract key phrases from reviews about Simply Housework and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Simply Housework's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Simply Housework Ratings

5

As of Based on 29 revies as of May 02, 2024

Simply Housework Score

90%

As of Based on 29 revies as of May 02, 2024

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Customer Reviews

As of May 27, 2024, 29 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Simply Housework's publicly available reviews View source

Shauni Bate rated Simply Housework 5 stars
3 months ago
Simply housework are absolutely amazing always happy when they hey leave. I have them fortnightly and it helps me so much. Especially Caz she is so thorough and always does an amazing job and shes always happy to have a chat and its been nice getting to know her. Reasonable price as well which of course is helpful but definitely recommend them if your looking for a reliable cleaner
Neil Michael Walsh rated Simply Housework 5 stars
3 months ago
Five stars all the way for Simply Housework! The cleaning team is both friendly and professional, and no task seems too big for them. They consistently go above and beyond. It's an absolute joy to come home to a spotless home. I highly recommend them to anyone seeking a trustworthy and efficient cleaning service.
Robert Perry rated Simply Housework 5 stars
3 months ago
I highly recommend Simply Housework. Kerry and the team went above and beyond and did an amazing job at very short notice and in somewhat tricky circumstances. They are super friendly, very understanding, quick and responsive to my enquiry. I will be using them again.

Frequently Asked Questions About Simply Housework

Can I trust the cleaners from Simply Housework UK Limited with a key to my home?

According to long-standing customer reviews, the cleaning staff of Simply Housework UK Limited is deemed trustworthy with handling house keys, adding convenience for clients by enabling cleaning sessions in their absence with no reported issues.

Are the cleaners from Simply Housework UK Limited able to adapt to schedule changes?

Yes, the company shows flexibility regarding scheduling. They have been praised for accommodating schedule changes, which includes managing days when customers have other home work going on or post-lockdown adjustments.

Does Simply Housework UK Limited offer a variety of cleaning services?

Customer feedback confirms that Simply Housework UK Limited offers a comprehensive range of services including standard cleaning, general housekeeping, deep cleans, spring cleans, and they appear willing to take on jobs with short notice and under difficult circumstances.

About Simply Housework

Cleaning Services
Welcome to Simply Housework! Nestled in the vibrant community of Mossley Hill, South Liverpool, we take pride in being an award winning family-run business since 2002. With a steadfast commitment to excellence, we have been delivering a high-quality, reliable, and professional domestic cleaning service that has garnered satisfaction from countless customers. Led by a dedicated mother-and-daughter duo with over 40 years of combined expertise, we prioritise your satisfaction, ensuring that our family-run business not only stands for cleanliness but also for a personalised touch.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.