Molly Maid of Columbus East Reviews

Overall sentiment toward this cleaning service is positive, with reviewers frequently highlighting outstanding staff performance and thorough results. Customers repeatedly mention employees by name, appreciating their friendliness, efficiency, and attention to detail in maintaining cleanliness. While the majority of reviews express high satisfaction, one reviewer noted poor value relative to price and service execution, leading to disappointment. There is also an isolated report of unprofessional behavior unrelated to cleaning.

Common themes include exceptional cleaning quality, clear communication, and adaptability to special requests. Many clients mention first-time use and a willingness to recommend or rebook, which signals trust in the company’s reliability. Staff flexibility in accommodating last-minute appointments and a dedication to comprehensive household cleaning are cited with tangible results (e.g., sparkling floors and shining furniture). These patterns indicate a service-oriented team that builds positive rapport with clients.

Based on reviewer feedback, this cleaning company has established a strong reputation for professionalism and consistent performance. The majority of clients express confidence in both individual team members and the company overall, emphasizing trustworthy, high-quality residential cleaning. Repeat business and word-of-mouth recommendations contribute to a favorable local reputation, although isolated negative experiences warrant ongoing attention to service consistency.

This company provides residential cleaning services, specializing in household cleaning for spaces of various sizes. The service is delivered in-person by professional staff who perform regular or one-off cleaning visits based on client needs and schedules. Customers can request anything from whole-home deep cleans to targeted cleaning of certain rooms or areas.

The company operates by sending teams of cleaners, often mentioned by name, directly to customers’ homes. Clients typically receive quotes prior to booking, and the cleaning crew accommodates specific instructions or requests during the visit. The workflow includes appointment scheduling, on-site assessments, and thorough hands-on cleaning following a set or customized checklist.