Common feedback focuses on the professionalism, friendliness, and reliability of The Cleaning Authority’s staff, naming their punctuality, reminders before cleaning, and effectiveness in making homes look and smell clean. Many customers appreciate the company’s structure, with recurring compliments toward specific teams and the mention of insurance. Operational integrity is also noted, as some reviewers point to responsive customer service and issue resolution.
Overall, The Cleaning Authority is regarded as a reputable, reliable house cleaning service with a strong presence in its market. Customers value the company’s model of team-based cleaning, proactive communication, and attention to detail, resulting in a largely positive reputation for home cleaning in the region.