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Ben & Dan Cleaning Reviews

Rated 4.9 based on 102 Reviews

Cleaning Services in London

86 Fortune Green Rd, London NW6 1DS

Published on
September 5, 2025
Last updated
September 5, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Ben & Dan Cleaning's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Ben & Dan Cleaning?

incredible job, and it shows!

spotless, detailed and they are trustworthy

impeccable from start to finish

great job.

did an incredible job

attention to detail is unparalleled

fantastic job of deep cleaning

extremely thorough

Very professional and high-quality clean

Couldn’t be happier with the service

Trustguide extracts key phrases from reviews about Ben & Dan Cleaning and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 05, 2025, 102 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Ben & Dan Cleaning's publicly available reviews View source

Samantha Cusick rated Ben & Dan Cleaning 5 stars
9 months ago
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The team did an incredible job, and it shows! The space feels refreshed and spotless—it’s clear a lot of care and attention went into every detail. Your hard work hasn’t gone unnoticed, and we truly appreciate the effort it took to clean the entire salon from top to bottom. The cleanliness and presentation of our space are so important to both our team and clients, and you’ve helped ensure it feels like a welcoming and professional environment for everyone who walks through our doors. Thank you once again for your amazing work. We look forward to working with you again!
•lemon_ Sugar• rated Ben & Dan Cleaning 5 stars
2 years ago
I highly recommend Ben&Dan. Their service is spotless, detailed and they are trustworthy. The owner of the company is A+! She overseas everything and if she's not happy with something she makes sure it's done to perfection. Thank you Ben&Dan for your spotless service
Ami Sh rated Ben & Dan Cleaning 5 stars
2 years ago
Their service was impeccable from start to finish. The team arrived on time, equipped and ready to tackle the mess. They left my home sparkling clean, paying attention to every detail. Their professionalism and efficiency truly stood out. I'm extremely satisfied with the results and will definitely be using their services again. Highly recommended!

Reviews Summary

Reviewers consistently note a positive experience with Ben & Dan Cleaning Services, expressing satisfaction with the thoroughness and care applied by the team. Multiple reviewers mention attention to detail, punctuality, and professionalism. The company receives appreciation for going above and beyond, effectively communicating, and addressing specific needs such as stain removal and urgent situations. While some reviews note challenges like flooding or difficult cleaning tasks, these events are described as being handled efficiently and responsively.

Common feedback includes praise for staff members by name, flexible problem-solving, and high-quality cleaning results that exceed expectations. Clients reference a range of service contexts, from homes to salons and after-builders or after-party cleans. The workflow is frequently described as organized, with good pre-clean communication and reliable follow-up. Customers highlight trustworthiness and commend the leadership, noting active involvement from management to deliver a satisfactory outcome.

Overall, Ben & Dan Cleaning Services is regarded as a highly reliable company known for professionalism, effective management, and attention to client needs. The company’s reputation in its service region is characterized by consistent delivery of clean, refreshed environments and positive customer interactions, leading to repeat business and recommendations.
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Frequently Asked Questions About Ben & Dan Cleaning

Do Ben & Dan Cleaning Services handle urgent or unexpected cleaning challenges?

Yes, several reviews describe Ben & Dan Cleaning Services responding rapidly to urgent issues, such as flooding, and returning on short notice to resolve problems. Fast, flexible support is a noted attribute.

Can Ben & Dan Cleaning Services provide additional help beyond standard cleaning?

Some clients mention the company offering access to tradespeople in addition to cleaning. This is typically arranged when preparing homes for moving or renovation, adding convenience for customers.

Is communication easy with Ben & Dan Cleaning Services before and during the cleaning?

Reviews often reference clear, quick, and reassuring communication, including prompt replies from management and on-site visits to set expectations, which helps ensure both parties are aligned regarding the work needed.

About Ben & Dan Cleaning

Cleaning Services
Ben & Dan Cleaning Services offers residential and commercial cleaning solutions, specializing in deep cleaning, carpet cleaning, after-builders clean, move-in cleans, and urgent clean-up services. The company operates within the cleaning services industry, delivering its services at clients’ locations according to individual requirements.

Ben & Dan Cleaning Services coordinates dedicated teams who arrive on-site equipped to handle a wide range of cleaning tasks. The operation includes preliminary communication to assess client needs, provision of quotes, and follow-up when necessary. The company is managed by involved leadership and assigns staff based on the specifics of each cleaning job.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.