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Merry Maids of Rhode Island logo

Merry Maids of Rhode Island Reviews

Rated 4.7 based on 294 Reviews

35 Agnes St Suite 2, East Providence, RI 02914, United States

Cleaning Services East Providence

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Overall sentiment toward Merry Maids' house cleaning service is strongly positive, with most reviewers expressing satisfaction and willingness to use the service again. Customers often comment on returning to a clean, well-cared-for home, with several reviewers highlighting the dependable nature of the cleaning teams. Isolated concerns mentioned minor inconsistency in assigned staff and occasional communication barriers, but these are rare compared to the volume of positive remarks.

Key themes include professionalism, thorough cleaning, and ease of communication. Many reviewers note that staff arrive on time, demonstrate strong attention to detail, and accommodate special requests. Named staff such as Isabela, Lidia, Lesley, and Lilian are individually praised. The repeat business and comments about reliable scheduling reinforce perceptions of dependability, though an occasional lack of continuity in cleaning personnel and language challenges are noted.

In summary, Merry Maids maintains a robust reputation as a trustworthy and effective cleaning service. Patterns across multiple reviews emphasize reliability, friendly staff, and attention to detail, making them a frequent choice for routine and deep cleans. This positions Merry Maids as a respected option for house cleaning in their service region.
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What Customers Are Saying About Merry Maids of Rhode Island?

they did a great job

my home is sparkling

apartment looks amazing

house looks and smells wonderful

did a fantastic job

excellent!!!

left the house sparkling

so happy I finally made the choice

Workers are always polite and thorough

Trustguide extracts key phrases from reviews about Merry Maids of Rhode Island and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Merry Maids of Rhode Island's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%

Merry Maids of Rhode Island Ratings

5

As of Based on 294 revies as of Jul 10, 2025

Merry Maids of Rhode Island Score

90%

As of Based on 294 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 294 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Merry Maids of Rhode Island's publicly available reviews View source

Tamara Sacharczyk rated Merry Maids of Rhode Island 5 stars
4 months ago
I was very pleased to come home to a beautifully cleaned house! I gave them my primary rooms, but they also hit our bedrooms. They did a great job and I’ll definitely be booking again!
Deborah Goslin rated Merry Maids of Rhode Island 5 stars
Edited a month ago
I love coming home after a long day at work knowing my home is sparkling and my dogs were well taken care of! They are all so trustworthy and caring of our home. We love our Merry Maids!
Chris DeLuca rated Merry Maids of Rhode Island 5 stars
Edited a month ago
My apartment looks amazing! Thank you so much. I will definitely schedule again!

Frequently Asked Questions About Merry Maids of Rhode Island

Can I request special cleaning instructions or areas with Merry Maids?

Yes, customers mention that they can easily communicate special requests to the team, including via text message to the dispatcher, allowing for flexibility in attention to particular areas or tasks during appointments.

Will the same cleaning staff visit every week with Merry Maids?

Staff assigned may vary week by week. Some reviews note different cleaners each time, and teams might vary in size. Consistency in personnel is not guaranteed, though overall service remains dependable.

Are communication barriers possible with the cleaning staff?

Occasionally, some staff may speak limited English, which can present minor communication challenges. However, most customers report successful interactions and positive results regardless of language differences.

About Merry Maids of Rhode Island

Cleaning Services
Merry Maids is a residential cleaning company offering scheduled and on-demand services for homes and apartments. Their core service involves professional house cleaning, including general tidying, deep cleans, and special-attention requests. Services are delivered in-person by trained staff who visit customers' homes on a one-time or recurring basis.

The company operates with a team-based model, dispatching individual cleaners or pairs, depending on the job’s requirements. Appointments can be customized through direct communication, including text messaging for special instructions. Cleaning tasks are completed during scheduled visits, with attention to thoroughness and punctuality being a notable feature of their workflow.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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