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Molly Maid of Northwest Dallas County logo

Molly Maid Reviews

Rated 4.8 based on 598 Reviews

4466 Spring Valley Rd, Dallas, TX 75244, United States

Cleaning Services | Dallas, TX

Published on
June 4, 2024
Last updated
June 4, 2024

Reviews Summary

The collective feedback on Molly Maid of Northwest Dallas County points to a highly positive reputation marked by customer satisfaction with their cleaning services. Clients consistently praise the efficiency, attention to detail, and the thoroughness of the cleaning teams. The staff is frequently lauded for going above and from routine cleaning, focusing on areas commonly overlooked. Scheduling flexibility is also appreciated, as evidenced by the company's willingness to accommodate date and time changes for services such as move-out cleanings. The teams are recognized for completing tasks ahead of schedule and for leaving homes in a pristine condition, creating a sense of comfort and relief for clients. It's equally important to note the highlighting of polite and friendly interactions that contribute to a positive and professional customer experience. Lastly, customer retention intentions suggest solidity in the company's operating procedures and the perceived value of the service provided.
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What Customers Are Saying About Molly Maid?

so pleased with their services

outstanding work

professional, friendly, efficient, and effective

EXCELLENT at their craft

very friendly, detailed in cleaning

highly impressed with this team

attention to detail

very through with cleaning

left my place spotless

made the house sparkle with cleanness

Trustguide uses AI to extract key phrases from reviews about Molly Maid and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Molly Maid's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Molly Maid Ratings

5

As of Based on 598 revies as of Jun 04, 2024

Molly Maid Score

100%

As of Based on 598 revies as of Jun 04, 2024

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Customer Reviews

As of Jun 04, 2024, 598 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Molly Maid's publicly available reviews View source

Tishauna Jones rated Molly Maid 5 stars
a week ago
Silvia and Eva transformed my apartment today! I am so pleased with their services and the cleanliness of my home. It is spotless! They were very efficient and cleaned areas that I didn’t expect them to touch. Today is the first day in awhile that I am happy to be at home and enjoy a clean environment and energy. Thank you again!
Jo Wunderlich rated Molly Maid 5 stars
a week ago
Had a "move-out" cleaning done recently. Great help from the scheduling folks as I needed to change the date and time twice. When they came out, Claudia and Rosemary did outstanding work. They worked well as a team and finished the 4 bedroom town-home a bit ahead of schedule. Everything looked great!
Robyn Fitzgerald rated Molly Maid 5 stars
a week ago
I had my first Molly Maid cleaning today with Rosemary and Claudia and I’m happy with their work! They were professional, friendly, efficient, and effective. I’m looking forward to having them clean again soon. They did a great job!

Frequently Asked Questions About Molly Maid

Can I request specific cleaning teams for my service with Molly Maid of Northwest Dallas County?

Yes, based on customer reviews, it appears that you can request specific teams or individuals for your cleaning service, as clients have mentioned looking forward to working with the same teams again.

How does Molly Maid ensure customer satisfaction after a cleaning service?

Molly Maid seems to prioritize customer satisfaction by conducting follow-up checks, as indicated in a review where a representative visited to ensure the quality of the cleaning met the customer's expectations.

Does Molly Maid accommodate schedule changes for bookings?

Yes, Molly Maid is reported to be flexible with scheduling, accommodating changes in dates and times for cleaning appointments as needed.

About Molly Maid

Cleaning Services
Molly Maid of Northwest Dallas County is your dedicated team of trusted cleaning professionals. Since 1984, Molly Maid has been a go-to service for busy American families when it comes to house cleaning and maid services. Whether you need recurring cleaning services or one-time cleaning services, Molly Maid is here for you. We offer move in cleaning services, move out cleaning services, apartment and condo cleaning services, and housekeeping services. With over 500 independently owned and operated locations nationwide, you’re sure to find one in your area. All work is backed by our Neighborly Done Right Promise™ - if it's not done right, we promise to make it right. Call us today to request a cleaning service!
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.