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Bolt Laundry Service Reviews

Rated 3.9 based on 106 Reviews

4900 Lincoln Ave, Lisle, IL 60532, United States

Cleaning Services Lisle

Published on
July 7, 2025
Last updated
July 7, 2025

Reviews Summary

Overall, customer sentiment toward Bolt Laundry’s laundry service in the Chicago area is predominantly positive. Reviewers consistently note time-saving benefits, reliability, competitive pricing, and convenient features such as door-to-door service and photographic tracking of items. There are frequent mentions of the service being a “lifesaver” for busy individuals, parents, and businesses. While most feedback highlights satisfaction with quality and convenience, a few users express concerns about communication lapses or one-off service issues, including mishandling of customer preferences or billing errors.

Common feedback includes praise for the professional and polite staff, ease of scheduling, and consistently timely pickups and deliveries. Specific value is placed on the detailed communication process—such as delivery updates via text and emailed photo confirmations of inventory. Users with recurring service needs, from working parents to business clients like Airbnb hosts, report ongoing reliability and stress-free experiences, reinforcing Bolt Laundry’s utility for both residential and commercial customers.

Based on these reviews, Bolt Laundry holds a strong reputation for providing dependable and convenient laundry services throughout Chicago. Their consistent quality, user-friendly process, and competitive pricing have led to repeat business and referrals. While rare customer complaints about issue resolution exist, the overall perception in the region remains highly favorable for those seeking to outsource laundry chores efficiently.
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What Customers Are Saying About Bolt Laundry Service?

Quick, easy, and pretty affordable

very happy with the service

Great laundry service

I have no complaints

has been a lifesaver for me

never let us down

game changer

highly recommend

an absolute lifesaver

clothes come back looking as good as new

Trustguide extracts key phrases from reviews about Bolt Laundry Service and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Bolt Laundry Service's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

Bolt Laundry Service Ratings

5

As of Based on 106 revies as of Jul 07, 2025

Bolt Laundry Service Score

80%

As of Based on 106 revies as of Jul 07, 2025

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Customer Reviews

As of Jul 07, 2025, 106 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Bolt Laundry Service's publicly available reviews View source

Charles Batal rated Bolt Laundry Service 5 stars
2 weeks ago
Bolt Laundry has completely changed our lives! Thank you for the free-time, and no visits to the laundromat! Quick, easy, and pretty affordable wash and fold laundry service. We are so happy we finally found a reliable service in the Chicago area! If you are sick of the Laundromat, or just hate doing laundry, TRY BOLT! It will change your life.
Charisse Radaza rated Bolt Laundry Service 5 stars
2 weeks ago
I have used Bolt Laundry twice for laundry service, and I have been very happy with the service. The driver deliveries are reliable, quick, and very professional. I like that you receive photographs of the items that you have sent for service, and that I receive details regarding delivery over text. The prices seem competitive for the area, especially when you factor in the convenience of door-to-door service.
Patrick Jason Dangoy rated Bolt Laundry Service 5 stars
2 weeks ago
Great laundry service! Friendly and easy pick up and drop off. Avoids the hassle/time of going and picking up from the dry cleaners, which used to be a Saturday morning chore. Also like the photo feature, they take a photo of each of your items and email to you so you can be sure nothing was lost. Highly recommend, especially to those with busy schedules.

Frequently Asked Questions About Bolt Laundry Service

How does Bolt Laundry handle item tracking during laundry service?

Bolt Laundry photographs each customer item before servicing and emails these photos to clients. This process allows customers to ensure all items are accounted for throughout pickup, processing, and delivery, minimizing the risk of loss or confusion.

What can I expect regarding pickup and delivery timing?

Customers report that Bolt Laundry provides reliable and timely pickups and deliveries, with many orders completed in less than 24 hours. Clients receive delivery updates by text message for added convenience and planning.

Does Bolt Laundry offer fragrance-free laundry options?

Yes, fragrance-free detergent is available upon request. However, one review reported a miscommunication about detergent preference, so it may be helpful to clearly specify and confirm any special requirements with the company.

About Bolt Laundry Service

Cleaning Services
Bolt Laundry offers wash-and-fold and dry cleaning services primarily in the Chicago area. Customers can schedule laundry pickups and deliveries online or via mobile app, making the experience accessible for both residential and commercial clients. The business eliminates the need for laundromat visits by providing direct-to-door service.

Bolt Laundry operates through a network of drivers who collect, process, and return customer laundry. The company employs photographic tracking for items and utilizes text messaging for updates and confirmations. Pricing is set competitively for the area. The service targets both individuals and organizations seeking a time-saving, managed laundry solution.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.