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Service Star Realty Reviews

Rated 4.6 based on 1075 Reviews

1525 N Granite Reef Rd #16, Scottsdale, AZ 85257, United States

Property Management Scottsdale

Published on
March 31, 2024
Last updated
June 17, 2025

What Customers Are Saying About Service Star Realty?

made it easy and reliable

highly recommend them!

knocking it out of the park

incredibly helpful throughout the process

working diligently to make things right

goes above and beyond

exceptional.

convenient and easy

extremely easy and less stressful

Trustguide extracts key phrases from reviews about Service Star Realty and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Service Star Realty's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Service Star Realty Ratings

5

As of Based on 1075 revies as of Mar 31, 2024

Service Star Realty Score

100%

As of Based on 1075 revies as of Mar 31, 2024

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Customer Reviews

As of Jun 17, 2025, 1075 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Service Star Realty's publicly available reviews View source

Kaity Jenkins rated Service Star Realty 5 stars
a month ago
Great service! I’ve been with Service Star for about 4 months now and i’m new to renting/being a tenant. They have made it easy and reliable for me. I have needed a few things fixed in the home/renovations and they referred me to Joe. He answered all my questions and followed up after. Very impressed and always a job well done.
Soe Moe Thet rated Service Star Realty 5 stars
2 months ago
We have been with Service Star Realty to manage our property for more than four years now and our experience with them has been great. Randa and Justine are an amazing team! Randa is a fantastic property manager—always professional, responsive, and truly cares about the residents and the owner. Justine is equally impressive, ensuring maintenance requests are handled quickly and efficiently. Highly recommend them!
Chris G. rated Service Star Realty 5 stars
2 months ago
More great service from service star! My garage door was having issues. We reported it right away and literally within 5 minutes Justine was already responding to our issue and got a garage guy out to fix the problem the very next day. Thanks Justine for knocking it out of the park for us yet again!!

Reviews Summary

Overall sentiment for Service Star Realty’s property management services is strongly positive, with customers consistently highlighting staff responsiveness, professionalism, and reliability. Reviewers frequently mention team members by name, such as Randa, Justine, Amanda Mully, and Goldie, who are recognized for addressing concerns, assisting with maintenance, and providing follow-up. A minor criticism surfaced only around lease expiration; otherwise, few negatives were expressed.

Key themes include attentive staff support, rapid response to maintenance requests, and a seamless rental process. Many customers cite extended or repeat engagement, suggesting satisfaction with ongoing management. Reviewers also note help with credit challenges and homeownership programs. Consistently, customers appear impressed by the team’s efficiency, clear communication, and efforts to make renting easier and less stressful.

In summary, Service Star Realty is regarded as a professional and dependable property management company. Based on these reviews, the company enjoys a strong reputation for tenant support and property owner relations, with clients in their region valuing their experience and commitment.
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Frequently Asked Questions About Service Star Realty

How quickly does Service Star Realty respond to maintenance requests?

Reviews indicate that Service Star Realty responds to maintenance requests very promptly, often addressing issues within minutes or resolving them by the next business day, depending on the situation.

Can Service Star Realty assist with credit challenges for new tenants?

Some reviews mention that Service Star Realty helps tenants with challenged credit and provides information about down payment assistance for future homeownership opportunities.

Is support personalized by specific team members?

Yes, property managers and staff members like Randa, Justine, Amanda Mully, and others are mentioned by name as primary contacts, assisting with tenant questions, concerns, and processes throughout the rental term.

About Service Star Realty

Property Management
Service Star Realty provides property management services, specializing in managing rental homes and condos. The company acts on behalf of property owners and works directly with residents to facilitate leasing, maintenance, and related real estate needs. Its core offerings include tenant placement and ongoing property oversight.

Service Star Realty operates with a staff-based model, assigning property managers to specific accounts and handling issues such as maintenance requests, lease administration, and move-in or move-out coordination. Communication is maintained through dedicated team members who serve as the point of contact for tenants and property owners.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.