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Service Star Realty Reviews

Rated 4.5 based on 861 Reviews

2929 E Camelback Rd #119, Phoenix, AZ 85016, United States

Property Management | Phoenix, AZ

Published on
March 31, 2024
Last updated
March 31, 2024

Reviews Summary

The evaluations of Service Star Realty's overall reputation and customer experience from recent reviews suggest that the company generally offers satisfactory service in property management and tenant relations. Many clients commend the company for its responsiveness, effectiveness in renting out properties promptly, and convenience offered through services such as online portals and automatic deposit of rental income. The staff is frequently acknowledged for personalized and attentive service, making clients feel valued and supported. Nevertheless, there are instances of negative feedback that highlight occasional communication issues and delayed service responses, which seem to affect the company's consistent delivery of an exemplary customer experience. The contrasting experiences suggest that while Service Star Realty might excel in most areas, there are areas to improve to maintain a uniformly positive reputation.
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What Customers Are Saying About Service Star Realty?

Trustguide uses AI to extract key phrases from reviews about Service Star Realty and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Service Star Realty's customers had a positive experience.

Positive
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Service Star Realty Ratings

5

As of Based on 861 revies as of Mar 31, 2024

Service Star Realty Score

As of Based on 861 revies as of Mar 31, 2024

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Customer Reviews

As of Mar 31, 2024, 861 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Service Star Realty's publicly available reviews View source

David Winstone rated Service Star Realty 5 stars
2 weeks ago
Excellent and speedy service getting my house rented within a month. All the team were very responsive to communications, they recommended work to be done to make the house rental ready and arranged contractors who got it done quickly. There were before and after video walk throughs and clear communication on costs to do this. Advice on setting the right rental price was helpful and ultimately effective. All information is available in an online portal and rental income comes into my bank account automatically. From an out of town landlord perspective , they couldn’t have made the process any easier. Thank you Service Star team.
jenni pritchett rated Service Star Realty 5 stars
2 weeks ago
Michele Filner has been a great blessing to us, managing our several properties. Even during a trip when it was hard for us to do things at home and the communications were difficult she stepped up and helped beyond the normal. We have never had one instance of being frustrated or disappointed with Michele! We are so glad she is our representative! Five stars for Michele!!
Jenna Jackson rated Service Star Realty 5 stars
2 weeks ago
Justine has been extremely helpful in all of my needs as a tenant and she provides excellent and fast responses for me whenever I need help. There have been some maintenance needs I’ve had in our new place and she is so quick to respond and get someone sent out and she hasn’t let me down since I’ve moved in and it’s been about 4 months now of nothing but good interactions with service star realty! Very grateful to feel like not just another tenant but to truly be cared about. Very satisfied!

Frequently Asked Questions About Service Star Realty

How quickly can Service Star Realty rent out my property?

According to positive reviews, Service Star Realty is known for its ability to rent out properties promptly, often within a month of listing. They provide advice on rental pricing and improvements to make a property rental-ready, enhancing its appeal to potential tenants.

Does Service Star Realty offer automated management services for landlords?

Yes, Service Star Realty offers an online portal where information can be accessed by landlords, and it facilitates automatic deposit of rental income, which is appreciated by clients, particularly those who reside out of town.

Are there any common complaints from customers about Service Star Realty?

Some customers have reported issues with the company’s response times to maintenance requests and communication overall. There are also complaints regarding financial concerns such as reimbursement for expenses and charges for minor infractions, which have caused dissatisfaction among a subset of clients.

About Service Star Realty

Property Management
Our business is to provide our clients with Phoenix property management solutions that help their properties operate smoothly, increase desirability, minimize vacancies, and enhance investment value. Whether your properties are condominiums, single-family homes, or small apartment communities, we ensure that your property is well-managed to attract and retain tenants. Our staff is always working to improve the quality of our service and attention. With efficient, professional, and friendly service, Service Star Realty strives to offer the best Property Management in Phoenix!
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.