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Safestore Self Storage Reviews

Rated 4.5 based on 313 Reviews

1 Carron Pl, Salamander St, Leith, Edinburgh EH6 7RE

Self Storage Edinburgh

Published on
February 9, 2024
Last updated
July 10, 2025

Reviews Summary

The aggregate of reviews for Safestore Self Storage Edinburgh Leith indicates a strong and positive company reputation, with recurring commendations for its customer service, cleanliness, and security. Customers consistently describe the staff as friendly, helpful, and professional, suggesting that the quality of interpersonal interactions is a significant contributor to the overall satisfaction. The ease of access to the facilities, including secure entry and availability of trolleys for transport, enhances the storage experience. Moreover, the facility's value-added services, such as parcel pickups and drop-offs, are highlighted as distinct advantages over competitors, while the variety in unit sizes accommodates diverse storage needs. The consistent praise over extended periods of usage, ranging from months to over a decade, reflects a stable and reliable service offering.

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What Customers Are Saying About Safestore Self Storage?

Trustguide extracts key phrases from reviews about Safestore Self Storage and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Safestore Self Storage's customers had a positive experience.

Positive
80%
Neutral
Negative

Safestore Self Storage Ratings

5

As of Based on 313 revies as of Feb 09, 2024

Safestore Self Storage Score

80%

As of Based on 313 revies as of Feb 09, 2024

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Customer Reviews

As of Jul 10, 2025, 313 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Safestore Self Storage's publicly available reviews View source

chris combe rated Safestore Self Storage 5 stars
3 weeks ago
Great facility’s and friendly team! We been at safe store for over 3 years it’s easy and reliable and secure. Lots of great sized units and trolleys to help with unloading and taken stuff to your unit!
Laila Rajani rated Safestore Self Storage 5 stars
6 days ago
Excellent experience with Safestore. Cost-effective and great customer service! Highly recommend. Scott is very cooperative.
Eve Ferguson rated Safestore Self Storage 5 stars
6 days ago
Really brilliant resource to use for storage during house move. Friendly staff who were polite and helpful. We would use Safestore again absolutely.

Frequently Asked Questions About Safestore Self Storage

What are the security measures at Safestore Self Storage Edinburgh Leith?

Safestore Edinburgh Leith provides secure storage with access control via a fob-operated barrier. Customers are also required to use padlocks on their storage units for added security.

Are there any additional services offered by Safestore Edinburgh Leith?

Yes, Safestore Edinburgh Leith offers value-added services such as the ability for parcels to be picked up and dropped off, which is particularly useful for customers who require storage for work-related purposes.

Do I need to bring my own padlock for the storage unit?

Yes, you should bring your own padlock to secure your storage unit. However, if you do not have one, padlocks are available for purchase from the Safestore staff.

About Safestore Self Storage

Self Storage

Our Safestore self storage Edinburgh Leith centre is located just off Salamander Street (A199), with the entrance (and customer car park) on Carron Place. We offer rooms ranging from 10 sq ft lockers (perfect for student storage, left luggage or camping and sporting gear) to warehouses of 500 sq ft+ (which can accommodate all of your business’s stock and equipment) and everything in between (ideal for keeping household contents safe during a move). We’re convenient if you need self storage in Edinburgh, Leith, Newhaven or Craigentinny. Call us, chat online or fill in our online contact form and we’ll answer any questions you might have.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.