The overall company reputation of Safeguard Self Storage, as reflected by the customer reviews provided, appears predominantly positive, especially in terms of customer service quality. Staff members such as Ms. Rodriguez, Sheila, Carlos, Rob, and Daria are frequently complimented for their helpfulness, professionalism, and efficiency. Reviews repeatedly emphasize an appreciation for the personal touch and the ability to respond to customers' needs promptly, particularly in stressful situations like relocations. While the customer service aspect shines, there seem to be some operational issues that negatively affect customer experience, such as unclear office hours and staffing challenges. These operational hiccups, despite being exceptions, do prompt unwelcome inconveniences for certain customers.

Safeguard Self Storage Reviews
Rated 4.9 based on 808 Reviews
930 Grand St, Brooklyn, NY 11211, United States
Self Storage | New York, NY