Roseview Windows - Market Leading Sash Windows Reviews

Customer sentiment regarding Roseview Windows' sash window products and installation services is highly mixed. While some reviewers are enthusiastic about the genuine period appearance and build quality, others raise significant concerns about customer service and manufacturing or installation faults. Common complaints include damage to property, unresolved issues, and frustrating communication during the resolution process. However, there are also long-term clients who report product durability and helpfulness from support staff.

The most frequent themes revolve around product authenticity, thermal insulation, and responsive (or in some cases, unresponsive) aftersales service. Reliability of delivery dates and the technical support provided are praised by satisfied customers, but a pattern of recurring issues with drafts, poor seals, scratches, and unsatisfactory repairs is also evident. Some customers highlight seamless replacements and proactive installer behavior, whereas others recount protracted disputes and management inattention, with cases escalating to legal action.

Overall, Roseview Windows holds a varied reputation as a window supplier, especially in the UK and Scotland. Positive experiences highlight dedication to period design and helpful technical documentation, while negative experiences focus on product defects and poor complaint handling. Trust in the company appears closely tied to installer choice and customer service responsiveness.

Roseview Windows specializes in the manufacture and supply of sash windows, focusing on both period-style and modern uPVC window products. The company serves residential and commercial clients, offering products such as the Ultimate Rose and Heritage Rose ranges. Its services are delivered primarily through a network of approved installers across the UK.

Roseview Windows operates by producing windows to client specifications, coordinating deliveries with scheduled installation dates, and providing documentation to assist with planning and conservation requirements. Long-term product support and aftersales service are key operational features, with direct engagement between customers, installers, and the manufacturer for technical issues and replacement needs.