
Remotecom LLC Reviews
Rated 2.4 based on 90 Reviews
It Services in Round Rock
2251 Double Creek Dr # 404, Round Rock, TX 78664, United States
Published on
July 22, 2025
Last updated
July 22, 2025
According to multiple reviews, customers report difficulty contacting RemoteCom's support team through phone, chat, or email. Long wait times for appointments and callbacks are common, and issues are often left unresolved.
Frequent complaints involve software updates causing device slowdowns, battery drain, crashes, and disruptions to normal device use. Users also report problems with installation and technical glitches on both mobile phones and computers.
Clients report ongoing charges even after eligibility to discontinue service, uncommunicated fees, and difficulty resolving billing errors. Service is often tied to mandated monitoring, and changes or cancellations typically require confirmation from probation officers.