Quickline Communications Reviews

Overall, customer sentiment regarding Quickline's broadband service is mostly positive, with several reviewers highlighting the smooth installation process, competitive prices, and improvements in internet speed. Many mention professional and courteous engineers and cite tangible benefits such as low introductory rates and door-to-door fibre. However, some users raise concerns about process clarity and support for specific issues.

The most consistent positive themes among Quickline customers include efficient installation, experienced field staff, and good price-to-performance ratios. Several reviewers note quick connection times and better value compared to previous providers. Criticisms tend to focus on back-office processes, such as poor contract clarity, lack of transparency in billing, inconsistent customer support responses, and technical shortfalls in rural areas, particularly relating to broadband reliability and WiFi coverage.

In summary, Quickline is seen as a reliable and competitively priced internet service provider, particularly in areas it serves such as Lincolnshire. While daily service delivery and installation often meet or exceed expectations, some operational and support processes could benefit from improvement to enhance customer satisfaction regionally.

Quickline provides fibre and broadband internet services directly to customers’ premises, focusing on both urban and rural regions. The company operates within the telecommunications industry and delivers connectivity solutions, including high-speed options such as 1Gbps broadband, often with competitive introductory offers and various contract options.

Quickline’s operations involve engineer-led on-site installations, ongoing service support, and customer account management via digital and phone channels. The company manages customer onboarding, troubleshooting, and technical assistance, and is involved in porting numbers, providing equipment, and maintaining service reliability for residential and business subscribers.