Public Storage New York Reviews

The overall reputation of Public Storage appears to be characterized by strong individual employee performance, particularly in customer service. Staff members like Troy, Alma, Crystal, and Miguel are repeatedly mentioned for their exceptional service, attentiveness, and ability to provide a comfortable experience for customers. The engagement from the staff has positively influenced customer satisfaction, with an emphasis on staff members being friendly, helpful, knowledgeable, and patient. However, there is a notable discrepancy in customer experiences, highlighted by a review reporting severe difficulties in reaching customer service for an important issue regarding remodeling and evacuation of items, suggesting inconsistency in service quality and responsiveness which could jeopardize the company's reputation.

Find storage near you at this Bronx Public Storage. Reserving the perfect space to fit your needs is free, with no commitment required. Choose our online eRental option, to skip the counter and go straight to your storage unit when you move in. We also offer the same personal attention from on-site managers that we've been giving for nearly 50 years. Come visit us in your neighborhood!