
Platinum Emergency Services Reviews
Rated 4.9 based on 377 Reviews
Plumbers in London
6 Salop Rd, London E17 7HT
Published on
January 10, 2024
Last updated
July 10, 2025
Overall, Platinum Emergency Services Ltd, represented by James in the reviews, seems to hold a strong reputation for providing exemplary customer service. The reviews consistently reflect a theme of professionalism, expertise, and customer-centricity. James is repeatedly commended for his prompt responses, clear communication, and ability to deliver not only technical resolutions but also peace of mind. His approach is often described as compassionate and empathetic, particularly in instances where clients were previously stressed or distressed due to existing problems. His ability to not only fix issues but also educate customers about the repairs and preventative measures distinguishes him in the field. The trend of reviews suggests that customers feel well-informed, reassured, and genuinely cared for, leading to high levels of trust and satisfaction with his service.
According to reviews, Platinum Emergency Services, particularly James, is noted for prompt response times, often addressing issues within a couple of hours of being called.
Yes, James from Platinum Emergency Services is frequently commended for his clear explanations and practical advice regarding maintenance and prevention, providing customers with a deeper understanding of their plumbing and heating systems.
Certainly, reviews indicate that customers trust James for both emergency services and routine maintenance such as annual boiler servicing, suggesting a high level of satisfaction for regular upkeep as well.
Thank you for visiting us. We supply tradesmen for all types of domestic and commercial clients. We are based in Walthamstow situated in Waltham Forest in East London. Our service areas are mainly East and North London, however, all tradesmen can sometimes cover jobs further afield including Central London. A selection of our trades are available around the clock for emergency work such as plumbers, heating engineers and gas engineers or electricians. All tradesmen can also be booked in advance for normal working hours scheduled work requests including all our trades above. Please note normal working hours are Monday - Friday 9 am to 5 pm. Outside these hours are reserved for out of hours requests only.