Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

Petri Plumbing & Heating. Reviews

Rated 4.6 based on 636 Reviews

901 Bay Ridge Ave, Brooklyn, NY 11219, United States

Plumbers | New York, NY

Published on
January 18, 2024
Last updated
March 13, 2024

Reviews Summary

Petri Plumbing, Heating, Cooling & Drain Cleaning exhibits a multifaceted reputation according to recent customer reviews. The preponderance of feedback underscores their professionalism, promptness, and expertise. Technicians are consistently praised for their communication, providing updates and educating customers about the services rendered. Highlighted service features include swift responsiveness, with same-day service and prompt call-backs noted. Furthermore, the detailed invoicing and transparent pricing presented to customers post-visit are appreciated. The company has established long-term relationships with customers through reliable and personable service, even if their rates are reported to be higher than average. However, a contrasting experience spotlights a significant pricing concern, where a customer perceived an overcharge for a relatively simple and quick repair. This indicates that while the company's reputation is largely positive, pricing and perceived value for money could affect some customers' experiences negatively.

Read more

What Customers Are Saying About Petri Plumbing & Heating.?

Trustguide uses AI to extract key phrases from reviews about Petri Plumbing & Heating. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Petri Plumbing & Heating.'s customers had a positive experience.

Positive
Neutral
Negative

Petri Plumbing & Heating. Ratings

5

As of Based on 636 revies as of Jan 18, 2024

Petri Plumbing & Heating. Score

As of Based on 636 revies as of Jan 18, 2024

Got a busrning question about Petri Plumbing & Heating.?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 636 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Petri Plumbing & Heating.'s publicly available reviews View source

Sribee rated Petri Plumbing & Heating. 5 stars
4 months ago
We had to replace our under kitchen sink plumbing due to a leak. I called Petri and we had someone there by the same afternoon to give us options. Like was our plumber and he did a great job. He kept me in the loop regarding options and informed me of his progress during the job. I was very happy with the final product and you can see from the before and after photos the quality of the work. Services: Plumbing leak detection, Installation, Plumbing fixture installation, Plumbing leak repair
A Tosto rated Petri Plumbing & Heating. 5 stars
a week ago
I’m happy with my Petri service. I needed a tankless boiler issue diagnosed and addressed. The technician, Junior Thomas, was prompt, professional, and communicated well on his first visit. He also presented a rough quote for boiler replacement as an alternative to the repair. I called to follow-up on my parts order/arrival, but the second visit and repair was scheduled as soon as the parts arrived. Mr. Thomas was, again, professional and thorough and communicated with us. I called the office several times throughout this process and was met with professional and informed staff each time. One time my call was not answered, but I received a call back from the missed call without further prompting. I received a detailed invoice via email immediately following each visit.
Tamara Levine rated Petri Plumbing & Heating. 5 stars
a week ago
I had bought a new gaz range and was looking for a good licensed technician to get it installed in my kitchen. I found the Petri Plumbing Co via internet and it appeared to be very good. Their service was excellent - from the office personnel to the plumber. William Rivera did a very good and complicated job installing my stove and I am happy to enjoy my cooking now. Thank you, Petri Plumbing!

Frequently Asked Questions About Petri Plumbing & Heating.

How responsive is Petri Plumbing, Heating, Cooling & Drain Cleaning to service calls?

Based on recent reviews, the company is known for its swift responsiveness, with same-day services and speedy return calls if initial contact is missed.

Can I expect educational insights from the technicians during service?

Yes, customers have reported technicians taking the time to communicate effectively, providing essential updates and educating on systems and future troubleshooting.

Is Petri Plumbing, Heating, Cooling & Drain Cleaning considered affordable?

The general consensus is that while they might not be the cheapest, the company's reliability, professionalism, and quality of service offer a good value, despite isolated incidents where pricing was challenged.

About Petri Plumbing & Heating.

Plumbers

Petri Plumbing, Heating, Cooling and Drain Cleaning has been providing unparalleled, fast, reliable, and guaranteed service to families and businesses in Brooklyn since 1906!Our customers love us because we:✅ Have highly-trained, professional & friendly staff✅ Are licensed and certified by Green Plumbers USA (the first ones in New York City!)✅ Are available 24/7 for emergency services✅ Offer a 100% satisfaction guarantee; if you’re not happy, you don’t pay!✅ Are community-centered, supporting various non-profits📞 Call us when you need a local Brooklyn plumber and HVAC contractor you can trust!

Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.