Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

Pella Windows & Doors Of Houston Reviews

Rated 4.6 based on 300 Reviews

8781 West Rd Suite 100, Houston, TX 77064, United States

Window Fitters | Houston, TX

Published on
February 22, 2024
Last updated
March 13, 2024

Reviews Summary

Evaluating the overall reputation of Pella Windows & Doors of Houston through recent customer reviews reveals a strong positive sentiment concerning the company's professionalism, quality of products, and customer service. Customers consistently report satisfactory engagements from initial contact through to project completion, citing specifically the comprehensive and unpressured consultations provided by sales representatives such as Kenneth Christoph, Brian, and Hanna. Personalized attention to detail, transparency in pricing, and a keenness to address customer concerns are strongly emphasized. The installation process, managed by skilled teams like Gerardo's, is routinely described as efficient, thorough, and leaving the premises in impeccable condition. Despite this favorable feedback, potential drawbacks such as the cost of the products or services, which is occasionally noted, does not seem to greatly diminish the overall customer satisfaction, especially considering the perceived value and quality of the products.

Read more

What Customers Are Saying About Pella Windows & Doors Of Houston?

Trustguide uses AI to extract key phrases from reviews about Pella Windows & Doors Of Houston and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Pella Windows & Doors Of Houston's customers had a positive experience.

Positive
Neutral
Negative

Pella Windows & Doors Of Houston Ratings

5

As of Based on 300 revies as of Feb 22, 2024

Pella Windows & Doors Of Houston Score

As of Based on 300 revies as of Feb 22, 2024

Got a busrning question about Pella Windows & Doors Of Houston?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 300 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Pella Windows & Doors Of Houston's publicly available reviews View source

Bruce List rated Pella Windows & Doors Of Houston 5 stars
2 months ago
I recently had Pella Reserve windows installed on my residence. The entire process, from selection, purchase and installation went great!! I began the process by meeting with Kenneth Christoph, from Pella. He listened to what I wanted, then made a suggestion that we visit the showroom to actually see the window design I initially wanted. After looking at the options, and hearing his suggestions, I selected the traditional reserve. I was concerned about the quality of the install/contractor, so Kenneth set up a date and brought the contractor over to review the project and to answer my specific concerns. After several meetings at my home, and calls with Kenneth over this entire process, I can't say enough about the fine job he did. He was even at my home during the install, just to ensure everything was as I wanted/expected. "Kenneth, if you see this feedback, - just know that my wife and I and very grateful for all your work, in making this project go so well" . We love the windows!!! Geraldo's install team were outstanding. He and his crew took great care in removing my old windows, and installing the new ones. It was a two day process, with several challenges. I can not be more pleased with the quality of the install work. The windows look fantastic!!! And, the entire process went very smooth, well beyond my expectations. I've attached some photos:
D.R. Villanueva rated Pella Windows & Doors Of Houston 5 stars
6 months ago
Props to the entire Pella team for the purchase and installation of my windows. We live on Galveston Island and met Brian from Pella to answer questions about what we were looking for after looking at other options. Brian was very professional, friendly and knowledgeable about the windows especially the ones that were Hurricane rated. We decided to go with Pella and the Defender Series as they provided what we were looking for here on the island. The office communicated the visits and the installation date without issue and were very friendly. The Installation team was on time and very well prepared. They installed a large living room window and two kitchen windows all while keeping things cleaned and they paid attention to detail, which is what i was looking for. I expected to do some type of touch up work or cleaning but they took care of all of it. Nothing missed. Gerardo did a walk through and made sure everything was the way we wanted it. I couldnt have been happier with the install and I can be a bit picky. If you are someone who needs multiple quotes on new windows, i would recommend you give Pella a shot! They are obviously not on the cheap end for replacement or even new windows but they are most definitely absolutely worth every penny! Thanks Brian and Gerardo, awesome job. Services: Hurricane impact window installation, Window installation, Double pane window installation & replacement
Scott Johnson rated Pella Windows & Doors Of Houston 5 stars
6 months ago
I had a great experience with Pella Windows! My sales representative, Kenny Christoph made the process easy! There was no high pressure to purchase on the spot. He gave me time to do my research and make my decision! The results were great! My old 20 year old window with the up and down was changed to a slider! I’m telling you, this was game changer! I love the look it gave so much that I didn’t want the blinds a back up! I have some other windows that will need to be replaced in due time, I will definitely be contacting Pella for my other windows! Service: Window installation

Frequently Asked Questions About Pella Windows & Doors Of Houston

How do Pella's window installation services accommodate unique or challenging home architectural features?

Based on customer reviews, Pella's installation teams are adept at tackling various challenges such as old window removal, fitting new installations into older homes, and working with custom requirements. They are praised for their meticulous attention to detail and ensuring precise measurements, which is particularly important for custom and non-standard window shapes like arched windows.

Can Pella Windows & Doors of Houston handle installations in locations with specific weather conditions, such as hurricane-prone areas?

Yes, Pella of Houston offers the Defender Series, which is rated for hurricane impact, indicating that they provide solutions designed for homes in climates with extreme weather conditions. Customers from regions like Galveston Island express satisfaction with the hurricane-rated windows installed.

Is financing available for Pella window installations, and how transparent is the pricing process?

Customers report that Pella offers financing options, and sales representatives like Kenny Christoph are commended for walking customers through the entire financial process. Pricing is described as transparent, with the price quoted at the consultation being the final price paid, suggesting no hidden costs or surprises.

About Pella Windows & Doors Of Houston

Window Fitters

Pella Windows & Doors of Houston serves the most populous city in the Lone Star State, providing area homeowners with high-quality windows, entry doors and patio doors. We have been part of the Houston community since 1989, cultivating a reputation for professional service, quality products and tried and true installation methods. After serving more than 1,350 people within our service area, we are uniquely qualified to help you find the windows or doors that best complement the style and design of your home or building. Homeowners, architects and builders alike have an open invitation to our showroom located in the West Road Business Park in North Houston, where you can explore our Pella product lines up close and in person.

Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.