Pack & Send Systems Pty Reviews
Rated 4.7 based on 43 Reviews
Courier Services in Birmingham
1184 Stratford Rd, Birmingham B28 8AB
Published on
February 9, 2024
Last updated
July 10, 2025
Overall, PACK & SEND Birmingham Hall Green demonstrates a strong reputation with customers highlighting an exceptional level of customer service. Reviews frequently commend the professionalism, friendliness, and efficiency of the staff, contributing to positive customer experiences. Notably, customers appreciate the care taken in packaging items, particularly for international shipments, and stress the convenience and reliability of the service, which includes handling customs and paperwork. The tailored assistance, such as personal communication and adaptability to tight deadlines, distinguishes the company, with team members receiving praise for their support and responsiveness. However, there are concerns regarding communication post-payment, transparency about shipping procedures, and unexpected charges. A notable negative issue arises from a customer’s unpleasant experience with misinformation about VAT and customs, as well as a perceived lack of integrity when managing customer expectations and subsequent issues.
PACK & SEND provides assistance with customs paperwork and strives to ensure a smooth delivery process. However, customs charges can be subject to regulations beyond the company's control. Customers are advised to seek clarity and confirmation on potential customs fees before shipping, as the company cannot guarantee there would be no additional charges.
Yes, PACK & SEND offers comprehensive services that include pickup, professional packing, and international shipping. They manage the entire process, maintaining communication throughout the shipment's journey to ensure customer expectations are met.
For urgent or specific shipping requirements, contact PACK & SEND directly to discuss your circumstances. They have demonstrated an ability to adapt to tight schedules and specific needs, but it's advisable to communicate these details early in the process for the best outcome.
PACK & SEND Hall Green offers secure packing services combined with international delivery and shipping services. When you need secure packing options for fragile and valuable shipments then PACK & SEND is the courier business to contact in Birmingham.PACK & SEND Hall Green is next to Greggs on Stratford Rd. From here we can collect large, fragile, awkward or heavy items from areas such as Sparkhill, Selly Oak, Birmingham University, Solihull, Bournville and Kings Heath as well as central Birmingham businesses and major hotels and popular locations.Our service is highly flexible to provide secure door-to-door wherever the delivery destination is - in the UK or, more commonly across the globe.
