The overall sentiment for Pride Car Shipping, a vehicle shipping service, is strongly mixed with customers noting both impressive service and significant issues. Positive reviews consistently highlight specific staff members such as Jessica, Julia, Selena, and Bryson, praising their dedication, responsiveness, and attention to detail. Rapid delivery times and strong communication are often mentioned. However, a notable share of negative feedback centers on price changes after quoting, scheduling stress, and perceived unethical practices.
The most recurring themes include rapid and reliable delivery as praised by multiple customers, and high staff professionalism with easy setup processes. On the negative side, several customers reported unexpected price increases, issues securing honest driver arrangements, and challenges in the refund or cancellation process, sometimes accompanied by accusations of bait-and-switch tactics. Experiences appear to vary widely, both geographically and by representative.
Overall, Pride Car Shipping has built a reputation for quick, efficient vehicle transport and standout employees, particularly in regions like Texas, Georgia, and California. However, the prevalence of complaints about shifting pricing and ethical concerns present notable risks for potential customers. The company's reputation carries both strong endorsements and serious warnings from those who have used their service.
The most recurring themes include rapid and reliable delivery as praised by multiple customers, and high staff professionalism with easy setup processes. On the negative side, several customers reported unexpected price increases, issues securing honest driver arrangements, and challenges in the refund or cancellation process, sometimes accompanied by accusations of bait-and-switch tactics. Experiences appear to vary widely, both geographically and by representative.
Overall, Pride Car Shipping has built a reputation for quick, efficient vehicle transport and standout employees, particularly in regions like Texas, Georgia, and California. However, the prevalence of complaints about shifting pricing and ethical concerns present notable risks for potential customers. The company's reputation carries both strong endorsements and serious warnings from those who have used their service.
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