SBL Couriers Reviews

The overall sentiment toward SBL Couriers is strongly negative according to customer reviews. Reviewers consistently cite serious concerns regarding the company’s communication, lack of response, damage to property, and issues with driver behavior. Specific complaints include poor handling of invoices, non-payment, lack of honesty, and incidents of delivery drivers causing property damage and near-accidents in residential areas. While one reviewer noted a positive experience with professionalism and attention to detail, this viewpoint stands alone among primarily negative feedback.

Common feedback includes frustration with unreliable and sometimes hazardous driving, as well as challenges reaching the company’s offices for problem resolution. Multiple reviewers referenced situations involving withheld earnings or unexplained charges after contract termination. Criticisms of driver conduct are prevalent, including accusations of theft, rudeness, and aggressive driving in community settings such as Caulfield Road, Swindon.

Overall, SBL Couriers has developed a poor reputation for trustworthiness, operational transparency, and customer care in the UK. Negative patterns in reviewer feedback, especially regarding unresolved issues and unsafe practices, have overshadowed any isolated mentions of quality service.

SBL Couriers operates as a courier and transportation service provider, handling the collection and delivery of parcels and goods for individuals and businesses. The company functions within the logistics sector, specializing in last-mile delivery and vehicle rentals used for delivering items, sometimes on behalf of larger clients like Amazon.

SBL Couriers utilizes a workforce of delivery drivers, operates a booking and invoice system for transport jobs, and handles operational communication through phone and email. Drivers are dispatched to residential and commercial areas for parcel delivery, with vehicles registered to the company or its contractors. The company manages claims, payments, and ongoing client engagements internally.