The overall company reputation of Monkey Wrench Plumbing, Heating & Air is generally positive, with a trend of customers expressing high levels of satisfaction with the technical expertise, professionalism, and quality of customer service. Staff members like Luis, Mike, Eddie, Jeremy, Noe, and Alex are frequently praised for their knowledge, efficiency, and ability to communicate clearly with clients. The technicians not only resolve issues but also provide valuable insights and go above and beyond, such as educating customers about potential warranty voiding mistakes and offering preventative advice. The company's appointment booking and communication systems are also highlighted as impressive and accommodating. However, there is an isolated incident that indicates potential for improvement in punctuality and customer interaction, which slightly detracts from the overall positive image of the company.

Monkey Wrench Plumbing, Heating & Air Reviews
Rated 4.8 based on 378 Reviews
4649 Beverly Blvd #102, Los Angeles, CA 90004, United States
Plumbers | Los Angeles, CA