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Metro Flow Plumbing Reviews

Rated 4.8 based on 967 Reviews

3730 Dilido Rd #422, Dallas, TX 75228, United States

Plumbers | Dallas, TX

Published on
April 6, 2024
Last updated
April 6, 2024

Reviews Summary

The overall company reputation of Metro Flow Plumbing, based on the provided reviews, reflects a strong positive perception among its customers. The common theme across these testimonials is the company's professionalism, friendliness, and effective communication. Technicians are praised for discussing the issues beforehand, ensuring customers understand their options and the scope of work. While skilled in dealing with various plumbing emergencies, staff members are also noted for leaving the work areas clean and assisting in additional services, such as coordinating with restoration companies. However, a recurring note is that pricing may be perceived as higher, but customers justify it with the high quality of service and customer experience provided. Overall, Metro Flow Plumbing appears to maintain a commitment to promptness, with quick responses to emergency calls and efficiency in completing tasks, which contributes significantly to customer satisfaction.
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What Customers Are Saying About Metro Flow Plumbing?

Trustguide uses AI to extract key phrases from reviews about Metro Flow Plumbing and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Metro Flow Plumbing's customers had a positive experience.

Positive
Neutral
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Metro Flow Plumbing Ratings

5

As of Based on 967 revies as of Apr 06, 2024

Metro Flow Plumbing Score

As of Based on 967 revies as of Apr 06, 2024

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Customer Reviews

As of Apr 06, 2024, 967 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Metro Flow Plumbing's publicly available reviews View source

Patricia Rettig Johnson rated Metro Flow Plumbing 5 stars
2 months ago
Professional and friendly. Discussed everything at length before taking on the task of a busted pipe in a very cramped location by a door frame. Left the area cleaner than when he arrived and was very helpful helping me get a restoration company to help me with the water damage to my wood floors. Nice guy!!!
Drew Echols rated Metro Flow Plumbing 5 stars
a week ago
Our technician was really awesome and super knowledge. He was also extremely efficient in finishing the job we had him come out to do. I agree with a few of the other reviews stating that the pricing is a little steep, but for the level of quality customer service, I kinda get it. Will definitely be referring to friends and calling again if we run into any issues.
PAM CROMBAR rated Metro Flow Plumbing 5 stars
a week ago
We had a water leak out front and the city said it was our side of the meter (of course they did. It’s always our side.😝). We called Metro Flow at 10am on Friday. By being Premiere Members they come quick and that’s great because it is Easter Weekend. They diagnosed the problem and completed the trench digging, pipe laying and new shutoff valve inset and It is 1:30 on Saturday. We are waiting for the city to inspect the job. Jay and his crew were professional and he’s a good communicator. He made sure we understood our choices and the detail of the job. We would highly recommend Metro Flow and Jay.

Frequently Asked Questions About Metro Flow Plumbing

Are Metro Flow Plumbing technicians able to explain plumbing issues clearly to customers?

Yes, according to reviews, Metro Flow Plumbing technicians are commended for their effective communication, ensuring that customers understand the issues, the proposed solutions, and the work carried out.

Is Metro Flow Plumbing considered affordable?

The reviews suggest that while the company's pricing may be seen as higher than average, many customers find the cost justifiable due to the quality of service, professionalism, and efficiency experienced.

Does Metro Flow Plumbing offer prompt services for emergencies?

Yes, Metro Flow Plumbing is noted for its prompt response, especially for members with priority services, and is known to efficiently handle emergencies, even during holidays or weekends.

About Metro Flow Plumbing

Plumbers
Founded in 1989. We back up our work with a 100% customer satisfaction guarantee. Plumbers pass background checks, drug testing, and are thoroughly trained to our high standards. Polite, on time, clean, and respectful. Qualified plumbers can repair water heater leaks that are common in older Dallas homes and businesses. Licensed and insured Dallas plumbing technicians can replace damaged pipes due to improper installation from other plumbing companies. Extensive training on the inflow and outflow of water and waste in the Dallas water and sewer pipe system. Stay abreast of new technology and can inform you of energy-saving tips. Inspect your pipes and tubes when purchasing a new or older home. install a durable, guaranteed plumbing system.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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